Business Solutions Operations Associate - Mexico (Remote)

Buscojobs México; México; A distancia; MXN 523,000 - 655,000; Jornada completa

Descripción de la vacante

A technology company is looking for an Associate in Business Solutions Operations. The role involves data analysis and collaboration to enhance business performance. Candidates should have a quantitative degree and experience with BI tools like Tableau. The expected salary range is $28,000-$35,000 USD per year, with remote work options.

Formación

• 2+ years experience with a BI tool, preferably Tableau.
• Understanding of SQL for data transformation.
• Proven success sourcing business questions from stakeholders.

Responsabilidades

• Maintain a view of customer success funnels, identifying opportunities.
• Measure and analyze user acquisition and engagement data.
• Collaborate with teams for accurate reporting systems.

Conocimientos

Data analysis

Cross-functional collaboration

Problem-solving

Educación

Bachelor's degree in a quantitative discipline

Herramientas

Tableau

Power BI

SQL

Descripción del empleo

Overview

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, dedicating our days to helping them streamline operations, scale their businesses, and save time so they can be with their families and live well. Leadership focuses on growing team members’ careers as they create solutions for Pros.

Role Overview: As an Associate, Business Solutions Operations, you bring data together and develop sharp insights to improve the operational and financial performance of the business. You communicate clearly with senior leadership and diverse stakeholders, work cross-functionally, and are curious, analytical, and action oriented. You are responsible for instrumenting, measuring, and analyzing user acquisition and engagement, and you help business leaders see the business from every angle while serving as a role model to team members.

Our goal as a team is to provide the tools and foundational elements to maximize the lifetime value of every Pro who engages with Housecall Pro. We optimize interactions with our go-to-market engines and monetize value through pricing and packaging, helping Pros along their customer journey.

Our team is passionate, empathetic, hard working, and focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day

• Maintain a real time view of the customer success funnels, identifying opportunities and risks
• Measure and analyze user acquisition and engagement data to drive strategic recommendations
• Support go-to-market and marketing teams with insight-rich analysis that informs key decisions
• Translate complex data sets into clear visual and written communications for diverse stakeholders
• Develop actionable recommendations related to pricing, packaging, and lifecycle strategy
• Collaborate with cross-functional partners to ensure accurate and consistent reporting systems
• Gain deep expertise in our products, services, and the workflows of our Pros
• Demonstrate analytical leadership by modeling best practices in data interpretation and collaboration

Qualifications

• Bachelor’s degree, preferably in a quantitative discipline; or equivalent work experience
• 2+ years experience with a BI tool (i.e. Tableau, Power BI or Looker; Tableau preferred)
• Proven success sourcing business questions from key internal stakeholders, refining, and answering comprehensively with data and analytics
• Understanding of SQL and transforming raw data into usable datasets for analytical purposes

What will help you succeed

• Former experience in management consulting, business operations, financial modeling, or product/marketing analytics
• Prior experience at a SaaS start-up
• Experience working in a matrixed environment, supporting analysis and reporting for business stakeholders
• Experience providing compelling data storytelling, unlocking actionable insights
• Ability to drive analysis, with a constant eye toward business objectives
• Curious, innovative mindset with a focus on solving problems
• Strong cross-functional collaborator
• Motivated by accuracy and attention to detail

About Housecall Pro

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business with tools for scheduling, dispatching, payments, and more. Our brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. We support more than 40,000 businesses with over 1,800 teammates worldwide. We celebrate diversity and are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $28,000-$35,000 USD per year. The specific rate for the successful candidate will be determined based on skills, experience, and geographic location. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. #LI-Remote