Business Services Team Manager

Canonical; Aguascalientes; A distancia; USD 60,000 - 100,000; Jornada completa

Descripción de la vacante

An innovative tech company is seeking a Business Services Team Manager to lead logistics, travel, and event planning for a global team. This role demands exceptional coordination and management skills to oversee large-scale company events and ensure operational efficiency. You will be at the forefront of shaping company culture through strategic planning and execution, while also managing significant operational costs. Join a forward-thinking organization that values diversity and promotes continuous learning in a remote-first environment, where your contributions will make a meaningful impact on a global scale.

Servicios

Performance Bonuses

Development Budgets

Paid Holidays

Parental Leave

Employee Assistance Programs

Travel Opportunities

Travel Upgrades for Events

Formación

• Proven drive and history of exceeding expectations.
• Ability to operate within a multicultural, global organization.

Responsabilidades

• Manage travel approvals and logistics for company events.
• Oversee expense review and ensure policy compliance.
• Plan and execute large-scale company events quarterly.

Conocimientos

Coordination

Planning

Decision-making

Budgeting

Procurement

Management

Interpersonal Skills

Judgment

Self-awareness

Result-oriented

Educación

Bachelor's Degree in Technical or Business Field

Exceptional Academic Record

Herramientas

Project Management Software

Event Management Tools

Descripción del empleo

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders across many sectors. The company is a pioneer of global distributed collaboration, with over 1200 colleagues in more than 80 countries, with very few roles based in offices.

The company is founder-led, profitable, and growing. We are hiring a Business Services Team Manager to oversee efficient travel, logistics, events, scheduling, expense policies, and administration.

This executive role demands excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management skills. It involves managing a complex, fast-paced operation in the tech industry.

Our team coordinates large-scale company events involving travel for hundreds of people from over 80 countries. We conduct these events quarterly, investing significantly in shaping company culture, teamwork, strategic planning, and execution. Responsibilities include managing travel procurement and logistics, ensuring safety and efficiency, handling visas and travel issues, and managing unexpected situations with a rigorous approach and strong work ethic.

The team also acts as an independent reviewer for expense claims, ensuring fairness, transparency, and accountability, and maintaining high standards across all levels of staff.

These responsibilities involve managing operational costs in the tens of millions and making numerous tactical decisions. Additionally, the team provides traditional 'EA' services for company leaders, such as scheduling, report coordination, delegated approvals, cross-team collaboration, supplier coordination, and managing small projects.

Location: Remote worldwide, with exceptions for locations with physical offices such as London, Taipei, and Beijing.

Leadership and Accountability

This team impacts every department at Canonical. It is crucial for team members to possess excellent judgment, interpersonal skills, the confidence to hold others accountable, and a strong work ethic to handle a high volume of work efficiently. The team should participate actively in company events, from planning to execution, to build relationships and ensure smooth operations.

Team Responsibilities

1. Travel approvals, logistics, and operations
2. Expense review in accordance with policies
3. Planning and executing large company events four times annually
4. Managing company offices providing executive and operational facilities
5. Implementing global duty of care, health, and safety programs

Candidate Requirements

• Exceptional academic record from high school and university
• Bachelor's degree in a technical or business field
• Proven drive and a history of exceeding expectations
• Leadership and management capabilities
• Sound judgment in financial, policy, and interpersonal matters
• Ability to operate within a multicultural, global organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, self-awareness, and thoughtfulness
• Result-oriented with a personal commitment to commitments
• Willingness to travel up to four times annually for company events lasting up to two weeks

Additional Skills

• Experience in the travel industry
• Project management expertise
• Event management and operations experience
• Business and corporate administration background

What We Offer

Our compensation is competitive and considers location, experience, and performance, with annual reviews. Benefits include performance bonuses, development budgets, recognition rewards, paid holidays, parental leave, employee assistance programs, travel opportunities, and travel upgrades for events.

About Canonical

Canonical is a pioneering tech company leading the global shift to open source. Publishing Ubuntu, a key platform for AI, IoT, and cloud, we are transforming software. As a remote-first organization since 2004, we promote innovative thinking, continuous learning, and high standards. We are committed to diversity and equal opportunity in our hiring practices.