Overview
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.
About the Role
As a Business Development Representative (BDR) at JumpCloud, you will play a crucial role in driving the company\'s growth by proactively identifying, engaging, and qualifying new business opportunities within the US and LATAM markets. Reporting to the Business Development Manager, you will be responsible for consistent outbound outreach and the ability to find and qualify leads that directly contribute to JumpCloud\'s expanding customer base. This is a new position with a significant impact on our success in North America and Latin America. This role will be assigned to the US East Coast territory.
Key Responsibilities
- Purpose: This role offers a significant opportunity to directly impact JumpCloud’s strategic growth in the North American and Latin American markets. By generating and qualifying high-potential leads, you will be instrumental in expanding our customer footprint and enabling more organizations to securely manage their IT environments.
- This position is ideal for: an ambitious, results-driven professional who thrives on the challenge of initiating new relationships and contributing to tangible business outcomes. You will find energy in consistent outreach, the ability to qualify valuable prospects, and seeing your efforts directly translate into pipeline generation and new paying customers.
Deliverables
- Conduct Targeted Prospect Research: Continuously research and identify new target accounts and contacts within the US and LATAM markets that align with JumpCloud\'s Ideal Customer Profile (ICP) using tools like LinkedIn Sales Navigator, ZoomInfo, and other intelligence platforms.
- Execute Multi-Channel Outreach Campaigns: Consistently engage prospects through personalized cold calls, emails, and social media messaging to initiate conversations and uncover potential business needs.
- Qualify Outbound Leads: Apply a structured qualification framework (e.g., BANT, MEDDPICC) to assess prospect interest, needs, budget, authority, and timeline to determine sales readiness before scheduling meetings for Account Executives.
- Articulate JumpCloud\'s Value Proposition: Clearly and concisely communicate JumpCloud\'s mission and how its solutions address specific IT and security challenges faced by prospects.
- Schedule and Confirm Qualified Meetings: Coordinate and confirm introductory meetings or demonstrations for the sales team, ensuring prospects are properly briefed and prepared for the next stage of the sales process.
- Maintain Accurate CRM Records: Diligently log all prospecting activities, communications, and lead qualifications within the CRM system (e.g., Salesforce) to ensure data integrity and provide clear visibility into pipeline development.
- Collaborate with Sales and Marketing Teams: Participate in regular syncs with Sales and Marketing to share market insights, provide feedback on lead quality, refine messaging, and optimize demand generation strategies.
Key Performance Indicators
- Generate Qualified Pipeline within US and LATAM Markets: Within the first 6 months, consistently achieve monthly targets for Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs) that convert into sales opportunities, contributing directly to pipeline generation for the US and LATAM sales teams. Success is measured by the volume and quality of qualified meetings scheduled and the conversion rate to sales pipeline.
- Execute High-Volume, Consistent Outreach Campaigns: By the end of month 3, establish and maintain a rigorous daily outreach cadence across multiple channels (phone, email, social selling) to engage a diverse set of prospects in both US and LATAM. Achieve established metrics for outbound activity, response rates, and meeting booked.
- Develop and Qualify New Business Opportunities: Within the first 6-12 months, demonstrate a strong ability to identify, research, and qualify potential leads, ensuring they align with JumpCloud’s Ideal Customer Profile (ICP) and possess clear pain points that JumpCloud’s solutions can address. Successfully handover qualified opportunities to the sales team, resulting in progression through the sales cycle.
Required Skills and Qualifications
- Technical Skills: Proficiency with CRM software (e.g., Salesforce) for pipeline management and activity tracking
- Soft Skills: Exceptional English written and verbal communication skills, with a focus on clear and concise messaging; strong active listening; resilience and persistence in a fast-paced, target-driven environment; high curiosity; ability to work independently while collaborating with a team
- Experience: 1-3 years of experience in a BDR/SDR role, ideally in SaaS or technology; track record of achieving lead generation/pipeline targets; experience selling to or engaging US and LATAM markets is highly desirable; fluency in English and Spanish; Portuguese a plus
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Location
JumpCloud is committed to being Remote First. This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.
Language
JumpCloud conducts internal business in English. Interviews and screening are primarily in English. Fluency in English is required for consideration; additional language requirements will be described in the job description.
Why JumpCloud?
If you thrive in a fast, SaaS-based environment and enjoy solving challenging technical problems, JumpCloud offers a collaborative environment with opportunities to contribute and grow. You\'ll work with talented teams across departments who are passionate about our mission and values.
Scam Notice: JumpCloud will never ask for personal account information or payments during the recruitment process. All official communications come from @jumpcloud.com addresses. If you are approached by someone claiming to represent JumpCloud and you are unsure of authenticity, contact recruiting@jumpcloud.com.
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