Business Analytics Manager AMER

IHG; Región Centro; Hybrid; MXN 900,000 - 1,100,000; Full time

Job summary

IHG is seeking an experienced analytics professional to partner with stakeholders across the Groups & Events domain. You will frame questions, source and clean data, and deliver end-to-end analyses that reveal key trends and actionable insights.

You will translate complex results into business recommendations for executives, collaborating with data engineers to ensure data quality and reliable datasets. A hybrid work model supports collaboration and independent work across functions.

Qualifications

• Bachelor’s degree in business, economics, statistics, mathematics, data analytics, or an equivalent field.
• 5+ years of progressive experience performing business or data analytics in a complex organization.
• Proficient in SQL and data manipulation across multiple sources.
• Advanced Excel and experience with data visualization tools (Tableau or similar).
• Strong analytical thinking and ability to translate results into business impact.
• Excellent written and verbal communication for non-technical stakeholders and executives.

Responsibilities

• Partner with stakeholders to understand business needs, frame analytical questions, define success measures, and determine data and analytical approach.
• Source, combine, clean, and validate data from multiple sources to create reliable datasets.
• Perform end-to-end analyses to uncover trends, drivers, risks, opportunities, and actionable insights.
• Develop understanding of Global Groups & Events business priorities, data, and performance measures as a strategic analytics partner.
• Translate complex analytical results into clear recommendations for non-technical audiences and executives.
• Collaborate with data engineering to ensure data quality monitoring and reliable analytical data.
• Own complex ad hoc analyses and serve as SME on Groups & Events Analytics.
• Other duties as assigned.

Skills

SQL

Data manipulation

Excel

Tableau

Data storytelling

PowerPoint

Business acumen

Critical thinking

Education

Bachelor's degree in business / economics / statistics / mathematics / data analytics or equivalent

Tools

Tableau

Job description

Your day to day

• Partner with stakeholders to understand business needs, frame analytical questions, define success measures, and determine the data and analytical approach required.
• Source, combine, clean, and validate data from multiple sources to create reliable analytical datasets.
• Perform end-to-end analyses using appropriate quantitative methods to uncover trends, drivers, risks, opportunities, and actionable insights.
• Develop a strong understanding of Global Groups & Events business priorities, data, and performance measures, and serve as strategic analytics partner.
• Translate complex analytical results into clear recommendations and communicate them effectively to non-technical stakeholders and executives.
• Partner with data engineering teams to translate business requirements, establish data-quality monitoring, and improve the availability and reliability of analytical data.
• Own complex ad hoc analyses and serve as a subject-matter expert on Groups & Events Analytics.
• Other job duties as assigned based on the focus of the role.

What we need from you

• Bachelor’s degree in business, economics, statistics, mathematics, data analytics, or another relevant field, or an equivalent combination of education and work-related experience.
• 5+ years of progressive experience performing business analysis, data analysis, or analytics in a complex organizational environment.
• Demonstrated ability to lead analytical work end to end, including clarifying stakeholder needs, defining analytical approaches, sourcing and preparing data, performing analysis, and developing actionable recommendations.
• Proficiency in SQL and data manipulation techniques, including combining, transforming, validating, and analyzing data from multiple sources.
• Advanced proficiency in Excel and experience with data visualization tools, including Tableau or similar platforms.
• Strong analytical thinking, quantitative problem-solving skills, attention to detail, and the ability to select appropriate methods for ambiguous business questions.
• Ability to translate complex analytical results into clear business implications and communicate them effectively to non-technical stakeholders and executives.
• Effective written, verbal, presentation, and data-storytelling skills, including experience developing business presentations in PowerPoint.
• Strong business acumen, critical thinking, intellectual curiosity, and the ability to collaborate with business stakeholders, product and technology teams, project managers, data engineers, and analytics partners.
• Ability to manage multiple analytical priorities independently while maintaining accuracy, responsiveness, and a strong focus on business impact.

Work scheme

We operate under a hybrid working model with 4 days in the office and 1 remote day per week, combining in-person collaboration with the flexibility of working from home.