Business Analyst Middle [Antifraud, Mexico]

Plata Card; Estado de México; Hybrid; MXN 480,000 - 640,000; Full time

Benefits offered by this job

Relocation support

Flexible work

Healthcare Coverage

Education Budget

Wellness Budget

Vacation policy

Job summary

Plata Card is seeking a Business Analyst for its Risk Monitoring team to enhance real-time monitoring and decisioning across Fraud and AML/KYT use-cases. You will translate business needs into concrete deliverables for engineering and data teams.

You’ll collaborate with risk operations, product, and design to improve alert quality, investigation workflows, and control effectiveness while supporting a global and fast-paced fintech environment.

Qualifications

• Experience eliciting, documenting, and managing requirements for complex systems (fintech/banking/risk).
• Ability to translate risk needs into deliverables for dev/data teams.
• Strong analytical and systematic thinking to reason about risk, controls, trade-offs, and metrics.

Responsibilities

• Collect and formalize requirements from stakeholders, prioritizing changes by risk and impact.
• Lead delivery from discovery to rollout with cross-functional teams.
• Facilitate communication between engineering, data/ML, risk operations, and product to align monitoring roadmap and control design.
• Identify root causes of monitoring gaps and coordinate cross-functional resolutions.
• Improve risk analytics, alert quality, and investigation efficiency.
• Collaborate with designers and operations to shape investigation and case-management UX.

Skills

SQL

Requirements gathering

Translate risk needs

Analytical thinking

Cross-team collaboration

Process visualization

English proficiency

Tools

Superset

Tableau

Kafka

Job description

We’re looking for a Business Analyst to join our Risk Monitoring team. The team develops and enhances real-time monitoring and decisioning that protects our clients and the bank by detecting suspicious behavior across Fraud and AML/KYT use‑cases. We build risk controls, alerting and investigation workflows, and continuously improve control effectiveness using data, feedback from operations, and product signals.

Challenges that await you

• Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout
• Facilitating communication between engineering, data/ML, risk operations (Fraud/AML), and product to ensure alignment on monitoring roadmap and control design
• Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross‑functional resolution
• Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes
• Closely collaborating with designers and operations to shape investigation and case‑management UX and improve investigator productivity

What makes you a great fit

• Basic SQL proficiency (data validation, exploratory analysis, alert quality checks)
• Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)
• Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows)
• Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade‑offs, and measurable outcomes
• Experience in cross‑team collaboration and stakeholder management
• Experience with BPMN/UML/DFD (or similar) to visualize processes, decision points, and data flows
• B2 or higher English level for effective communication with an international team

Your bonus skills

• Experience with BI tools (Superset, Tableau, etc.) for dashboards, monitoring, and KPI design
• Understanding of APIs and event streaming (Kafka or similar)
• Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to Mexico with assistance for the employee and their family
• Flexible work from our office or hybrid
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave