Business Analyst

Flowserve; Torreón; On-site; MXN 420,000 - 660,000; Full time

Benefits offered by this job

Competitive Salary

Major Medical Expenses Insurance

Food Coupons

Life & Accident Insurance

Vacation Bonus

Savings Fund

30 Days Christmas Bonus

Job summary

Flowserve is seeking a highly analytical Business Analyst to support the Global Booking System (GBS). You will partner with global Sales, Finance, and Operations to ensure data accuracy and drive commercial insights.

The role involves administering GBS, building dashboards, and delivering reporting solutions while supporting month-end close and process improvements. Opportunity to influence governance and data quality on a global scale.

Qualifications

• Bachelor's degree in Business, Finance, Analytics, Information Systems, Engineering, Economics, or related discipline.
• 2–5 years of experience in Business Analysis, Sales Operations, Commercial Analytics, Reporting, Data Analytics, or related field.
• Experience with large enterprise applications and data environments.
• Advanced Microsoft Excel skills.
• Power BI development and dashboard design experience.
• Experience with SQL and relational databases.
• Familiarity with ERP, CRM, or commercial transaction systems.
• Strong data validation, troubleshooting, and analytical skills.

Responsibilities

• Serve as the system administrator and SME for the Global Booking System (GBS).
• Process booking adjustments, credit transfers, and territory realignments.
• Support user onboarding, security, and user support within GBS.
• Validate booking data, investigate discrepancies, and resolve exceptions.
• Coordinate booking consolidation, reporting, and close-related processes with Finance, IT, and Sales Operations.
• Design, develop, and maintain dashboards and reporting packages for operational and executive leadership.
• Build analytical models and ad hoc analyses on bookings, sales performance, and trends.
• Develop automation tools using Power BI, SQL, Excel, Power Query to improve data quality and reduce close-cycle time.
• Perform root cause analysis and support governance, standardization, and best practices.

Skills

Power BI development

SQL

Advanced Excel

Data analytics

ERP/CRM familiarity

Education

Bachelor's degree in Business/Finance/Analytics/IS/Engineering

Tools

Power BI

SQL

Excel

Salesforce

SAP

Oracle

Azure

Job description

Company Overview:

Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Your Role and Impact

Flowserve is seeking a highly analytical and technically minded Business Analyst to support the Global Booking System (GBS), one of the company's most critical commercial applications. This role serves as a key partner to global sales, finance, commercial excellence, and operations teams by ensuring the accuracy, integrity, and accessibility of booking data used to drive business decisions.

The successful candidate will support the administration and enhancement of GBS, develop reporting and analytics solutions, assist with month-end close activities, and drive continuous improvement initiatives across commercial processes. This position offers exposure to global stakeholders and significant opportunities to influence commercial intelligence, data governance, and process transformation initiatives.

Key Responsibilities

• Serve as the system administrator and subject matter expert for the Global Booking System (GBS), ensuring reliable daily operation, maintenance, monitoring, and issue resolution.
• Process booking adjustments, credit transfers, hierarchy changes, territory realignments, and sales attribution corrections.
• Support user onboarding, role administration, security access management, and user support within GBS.
• Validate booking data, investigate discrepancies across source systems, prepare reconciliations, and resolve booking exceptions.
• Coordinate booking consolidation, reporting, and close-related processes with Finance, IT, and Sales Operations teams.
• Design, develop, and maintain dashboards and reporting packages that support operational, executive, and global commercial leadership needs.
• Build analytical models and ad hoc analyses covering bookings, sales performance, productivity, funnel performance, and commercial trends.
• Develop automation tools using Power BI, SQL, Excel, Power Query, and related technologies to improve data quality and reduce close-cycle time.
• Perform root cause analysis, identify process improvement opportunities, and support initiatives related to governance, audit readiness, standardization, and best practices.
• Maintain system documentation, operational runbooks, and training materials.
• Collaborate with Sales, Finance, Commercial Excellence, IT, and regional business leaders on global initiatives.

Required Qualifications

• Bachelor's degree in Business, Finance, Analytics, Information Systems, Engineering, Economics, or related discipline.
• 2-5 years of experience in Business Analysis, Sales Operations, Commercial Analytics, Reporting, Data Analytics, or related field.
• Experience working with large enterprise applications and data environments.
• Advanced Microsoft Excel skills.
• Power BI development and dashboard design experience.
• Experience working with SQL and relational databases.
• Familiarity with ERP, CRM, or commercial transaction systems.
• Strong data validation, troubleshooting, and analytical skills.

Preferred Qualifications

• Experience supporting global stakeholders preferred.
• Experience supporting sales operations or commercial excellence functions.
• Experience with booking, order, revenue, or sales performance reporting.
• Exposure to Salesforce, SAP, Oracle, Azure, DevOps, or similar enterprise platforms.
• Experience working within a global shared services or COE environment.

What We Can Offer You

At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life, you're in.

Our benefits include:

• Competitive Salary
• Major Medical Expenses Insurance
• Food Coupons
• Life & Accident Insurance
• Vacation Bonus
• Savings Fund
• 30 Days Christmas Bonus

*Benefits vary by job, location and/or collective bargaining agreement.

Job Family Group : Information Technology

Job Family : IT Business Analysis

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [e-mail]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.