Business Analyst

Epsilon LATAM.; Estado de México; On-site; MXN 360,000 - 600,000; Full time

Job summary

Epsilon LATAM. seeks a Business Analyst to support the Supply Chain area, focusing on thorough testing, detailed test cases, and gathering requirements for enhancements and supplier deliverables.

The role emphasizes working in an onsite-offshore model, collaborating with US stakeholders, and delivering functional documentation and test artifacts on schedule.

Qualifications

• Must have strong supply chain knowledge and data analysis experience.
• Hands-on ERP and SQL expertise; able to debug and resolve issues.
• Excellent communication; able to work under pressure with tight timelines.
• Experience in onsite-offshore model coordinating with US-based stakeholders.
• Gather requirements and write functional documentation.
• Design, validate, monitor, and execute system tests with detailed test cases.
• Experience in agile development environments.
• Able to work in cross-functional teams and meet deadlines.

Responsibilities

• Gather and analyze business requirements from stakeholders and prepare functional documentation.
• Design, validate, monitor, and execute comprehensive system tests and create detailed test cases.
• Deliver user stories, spikes, and defects according to iteration priorities meeting Definition of Done
• Update project tracking tools (Jira) daily with accurate status information.
• Conduct user training sessions and provide ongoing production support.

Skills

Supply chain knowledge

Data analysis

ERP experience

SQL queries

Bug debugging

Communication skills

Onsite-offshore experience

Stakeholder interface

Test design

Team collaboration

Agile experience

Education

Bachelor’s degree in information systems, Computer Science, Business Analysis, or related field

Tools

Jira

Power BI

Testing automation tools

Job description

Business Analyst to support Supply Chain area. This role involves performing comprehensive testing, creating detailed test cases, and gathering requirements for enhancements and Supplier deliverables.

Mandatory Skills

• Client is looking for candidates with strong supply chain knowledge, hands-on data analysis experience, and practical expertise with tools such as ERP and SQL.
• Should have experience with SQL queries and able to debug and resolve a variety of issues (bugs, performance, and user) by reading through trace files.
• Should have excellent communication skills, capability to work under pressure and tight timelines.
• Should have experience working in onsite-offshore model and should be ready to work with offshore in the onshore / offshore overlap time zone and interface directly with US-based stakeholders.
• Gather and analyze business requirements from stakeholders and prepare/write functional documentation.
• Design, validate, monitor, and execute comprehensive system tests and create detailed test cases.
• Strong communication and collaboration skills.
• Ability to work in cross-functional teams and meet project deadlines.

Nice-to-Have Skills

• Experience with data visualization tools such as Power BI.
• Experience with testing automation tools.

High-level activities for each of the above-mentioned areas are called out below -

• Gather and analyze business requirements from stakeholders and prepare/write functional documentation.
• Design, validate, monitor, and execute comprehensive system tests and create detailed test cases.
• Deliver user stories, spikes, and defects according to iteration priorities meeting "Definition of Done"
• Update project tracking tools (Jira) daily with accurate status information
• Conduct user training sessions and provide ongoing production support.

Qualifications

• Bachelor’s degree in information systems, Computer Science, Business Analysis, or related field.
• 5-7 years of experience in system analysis or similar role.
• Experience working in agile development environments.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively in cross-functional teams.

Additional Required Qualifications

Customer is looking for someone techno-functional who understands the entire Supply Chain process, especially the Order to Cash process, also proficient with ERP, SQL and Data analytics.