Business Analyst

Nu México; Ciudad de México; Híbrido; MXN 420.000 - 640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity participation

Extended leaves (maternity/paternity)

Health and life insurance

NuCare mental health support

Nucleo learning platform

NuLanguage language learning program

17 vacation days + 25% bonus

Gym partnership

Dental and Vision Insurance

Aguinaldo 30 days pay per year

Food card

Work-from-home Allowance

Parental Consultancy

Relocation Assistance

Descripción de la vacante

Nubank is seeking a Business Analyst in Mexico City to structure and analyze data, test solutions, and improve the client experience. You’ll translate data into actionable insights and work with product, engineering, and business teams to inform decisions.

The role emphasizes analytical thinking, problem solving, and a proactive approach to learn new tools in a dynamic, diverse environment with a hybrid work model.

Formación

• Analytical capacity and numerical comfort for data-based decisions.
• Understanding risks, opportunities and cross-functional dynamics.
• Problem solving with creative day-to-day challenges.
• Awareness of how decisions affect customer experience.
• Eagerness to learn new tools and adapt to changing environments.
• Ability to thrive in a multifunctional, diverse setting.

Responsabilidades

• Perform investigative data work to identify the most meaningful data for decision making.
• Support data-based decisions by monitoring analysis and project flow.
• Handle data extraction using SQL, Python and Scala during onboarding weeks.
• Understand products and interactions with other teams.
• Grow through collaboration with a well-qualified team.
• Participate in projects impacting a large number of clients.

Conocimientos

Analytical capacity

Business basics

Problem solving

Customer impact

Willingness to learn

Adaptability

Herramientas

SQL

Python

Scala

Descripción del empleo

About Nu

Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Visit our Institutional Page

Business Analysts at Nubank

As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience. It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency. We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious. You can read more about it in our blog and get some insights into how we work.

As a Business Analyst, You’re Expected To

• Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
• Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
• Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
• Understand our products and interactions with other areas;
• Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
• Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.

What are we looking for?

• Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
• Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
• Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
• Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
• Willingness and ease of learning, especially for tools;
• Openness to receive feedback and incorporate it into your daily life and development;
• Adaptability to the multifunctional environment;
• Profiles that add value to Nubank's culture.

Core Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves
• Health and life insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Vacations of 17 workdays with 25% vacation bonus
• Gym partnership
• Dental and Vision Insurance
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Role Location

Mexico City, MX

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.