Senior Business Analyst

Nubank; Ciudad de México; Híbrido; MXN 300.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity opportunity

Maternity/paternity leave extensions

Health and life insurance

Wellness and mental health support

Learning platform access

Language learning program

Vacation with bonus

Gym partnership

Dental and vision insurance

Holiday bonus 30 days pay

Meal card

Work-from-home allowance

Parental consulting

Relocation assistance

Descripción de la vacante

Nubank in Mexico City seeks a proactive Business Analyst to support data-driven decision making and deliver insights that improve customer experiences. You will structure data, analyze it, and test solutions with your team to enhance efficiency and outcomes.

The role offers a hybrid work model (2-3 days in-office) and opportunities to work with a diverse, high-caliber team across Latin America. Knowledge of SQL, Python, and Scala is a plus, and a data-driven mindset is essential.

Formación

• Analytical mindset with comfort in numbers and data-driven decision making.
• Understanding of how decisions affect customer experience and business outcomes.
• Willingness to learn new tools and adapt to a fast-paced environment.
• Ability to receive and act on feedback, improving daily.
• Adaptability to work in cross-functional and dynamic teams.

Responsabilidades

• Conduct data analysis to identify insights for business decisions.
• Support data-driven decisions by monitoring analyses, decisions, and project flow.
• Extract data using SQL, Python, and Scala and translate results into actionable recommendations.
• Understand Nubank products and cross-functional interactions.
• Collaborate with a multi-disciplinary team to drive impact for clients.

Conocimientos

Analytical thinking

Business acumen

Problem solving

Customer impact

Willingness to learn

Feedback oriented

Adaptability

Culture add

Herramientas

SQL

Python

Scala

Descripción del empleo

About Nu

Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu's impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks.
Visit our Institutional Page

Business Analysts at Nubank

As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.

It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.

We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.

You can read more about it in our blog and get some insights into how we work.

As a Business Analyst, you’re expected to:

• Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
• Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
• Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
• Understand our products and interactions with other areas;
• Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
• Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.

What are we looking for?

• Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
• Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
• Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
• Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
• Willingness and ease of learning, especially for tools;
• Openness to receive feedback and incorporate it into your daily life and development;
• Adaptability to the multifunctional environment;
• Profiles that add value to Nubank's culture.

Core Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves
• Health and life insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Vacations of 17 workdays with 25% vacation bonus
• Gym partnership
• Dental and Vision Insurance
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Role Location

Mexico City, MX

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Our recruitment process may involve the use of artificial intelligence-enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.