Brand Specialist Retail, Mexico Retail

Amazon.com; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Amazon Mexico Retail team seeks a Brand Specialist to enhance vendor relationships and improve customer experience. This role involves managing product portfolios, analyzing business efficiencies, and spearheading marketing campaigns, requiring strong analytical and communication skills in a diverse and inclusive team environment.

Servicios

Flexible working hours

Ongoing learning experiences

Mentorship and career growth support

Formación

• 1+ years of account management, project/program management, or buying experience.
• Experience using analytical tools like Google Analytics, SQL, or HTML.

Responsabilidades

• Manage a brand’s product portfolio and performance reports.
• Improve product data and enhance marketing plans.
• Track purchase orders and resolve pricing issues.

Conocimientos

Analytical skills

Relationship management

Organizational skills

Communication skills

Educación

Bachelor's degree

Herramientas

Google Analytics

SQL

HTML

Descripción del empleo

Amazon Mexico Retail team is looking for a data-driven, customer-obsessed, hands-on, and creative candidate to join our team. As a Brand Specialist, you'll work with selected vendors to help drive growth and deliver a best-in-class customer experience on amazon.com.mx, while fostering strong business relationships with some of Amazon's highest visibility brands.

You’ll be responsible for managing a brand’s product portfolio, contributing to user experience improvements, and creating detailed monthly performance reports. You will lead presentations and planning sessions with vendors and serve as their main point of contact.

You will also support category growth through detailed analysis of business inefficiencies, identifying solutions, proposing operational changes, maintaining high customer satisfaction standards, ensuring high-quality product detail pages, and recommending effective marketing campaigns.

Success in this role requires strong analytical, relationship management, and organizational skills, along with comfort in adopting new technologies. You should be an analytics expert, capable of identifying problem areas and devising plans for resolution, with a quick learning ability. Excellent communication skills and a proven track record of building positive relationships are essential.

Brand Specialists are involved in online marketing, vendor management, and in-stock management. Key tasks include:

1. Online marketing: improving product page data, developing marketing and merchandising plans, enhancing onsite customer experience, and generating traffic and sales.
2. Vendor management: expanding product selection, onboarding new vendors, and resolving pricing issues.
3. In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, and working with vendors on PO automation.

A day in the life

Inclusive team culture

At Amazon, we embrace diversity and are committed to fostering an inclusive culture. We offer ongoing learning experiences. Our culture is reinforced by our 16 Leadership Principles, which emphasize seeking diverse perspectives, curiosity, and earning trust.

Work-life balance

We believe maintaining a healthy balance between personal and professional life is vital for happiness and fulfillment. We offer flexible working hours and encourage you to find your own balance.

Mentorship & Career Growth

Our team supports new members with a mix of experience levels and tenures, promoting knowledge sharing and mentorship. We care about your career development and aim to assign projects that help you grow into a well-rounded professional.

Basic Qualifications

• 1+ years of account management, project or program management, or buying experience
• Bachelor's degree
• Experience using analytical tools such as Google Analytics, SQL, or HTML

Preferred Qualifications

• Experience in process improvement
• Experience managing large datasets

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link. If your country/region isn't listed, please contact your Recruiting Partner.