Brand Manager/Sr Brand Specialist

Amazon; Ciudad de México; Presencial; MXN 55,000 - 75,000; Jornada completa

Descripción de la vacante

A leading retail corporation in Mexico is seeking a Brand Specialist to manage product portfolios and collaborate with vendors. This role requires expertise in data analysis and customer satisfaction, along with strong bilingual communication skills in English and Spanish. Join a team committed to a culture of inclusion and mentorship for professional growth.

Servicios

Flexible working hours

Mentorship opportunities

Inclusive team culture

Formación

• 3+ years of experience with Excel.
• 5+ years in retail, operations, or program management.
• Fluent in both English and Spanish.

Responsabilidades

• Manage a brand's product portfolio and improve customer experience.
• Support category growth through analysis and process improvements.

Conocimientos

Excel proficiency

Vendor negotiation

Data analysis

Customer satisfaction

Educación

Bachelor's degree or equivalent

Descripción del empleo

Overview

Amazon Mexico Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As Brand Specialist, you\'ll work with selected vendors to help drive growth and help deliver a best-in-class customer experience on amazon.com.mx, while facilitating great business relationships with some of Amazon\'s highest visibility brands.

You’ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

Responsibilities

• You\'ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You\'ll lead presentations and planning sessions with vendors and act as the main point of contact for them.
• You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

About the team

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• 3+ years of with Excel experience
• 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
• Bachelor\'s degree or certificate of completion of studies required
• Fluent in both, English and Spanish

Preferred Qualifications

• Experience managing large data sets and utilizing to drive performance and process improvements
• Experience in vendor negotiations, pricing and promotion, inventory management, and product development
• Experience with financial analysis and P&L ownership
• Advanced negotiation skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.