Brand-Experience Retail Sales Associate

Under Armour, Inc; Ciudad de México; Hybrid; MXN 105,000 - 112,000; Full time

Job summary

Under Armour in Mexico City seeks a Sales Associate to be the face of the brand, delivering standout customer experiences, driving sales, and keeping the store sharp. If you enjoy fast-paced days, great teams, and making customers feel valued, this is your chance to shine. Grow with us as we expand our store presence.

This role offers opportunities for both part-time and full-time schedules, with a focus on omni-channel support and strong product knowledge to elevate the customer journey.

Qualifications

• At least 16 years old (or 18 years old in California).
• Able to maneuver around the sales floor, stockroom and office and can lift up to 25 lbs./12kgs.
• Local language fluency required; basic English is a plus.
• Available to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation.
• Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices).
• Opportunities for regular part-time and full-time roles.

Responsibilities

• Offer great customer service, from a sincere greeting to an efficient check out.
• Bring out the best in each customer by suggesting the right apparel and footwear.
• Share what they know - and love - about our products.
• Stock, straighten and clean the store.
• Work both front and back of store as needed, including point of sale and payment processes.
• Deliver customer omni-channel requests through digital experience.
• Demonstrate collaborative skills and ability to work well within a team.
• Demonstrate ability to work in a fast-paced and deadline-oriented environment.
• Promote customer loyalty by educating customers about our Rewards program.
• Be accountable for self-development, while seizing growth opportunities to increase performance.
• Deliver omni-channel requests in line with UA process and policy through digital experience.

Skills

Customer service

Teamwork

Retail sales

Tech literacy

Job description

Under Armour in Mexico City seeks a Sales Associate to be the face of the brand, delivering standout customer experiences, driving sales, and keeping the store sharp. If you enjoy fast-paced days, great teams, and making customers feel valued, this is your chance to shine. Grow with us as we expand our store presence.

This role offers opportunities for both part-time and full-time schedules, with a focus on omni-channel support and strong product knowledge to elevate the customer journey.