Branch Sales & Customer Growth Associate

Citigroup Inc.; Guadalupe; Presencial; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

Citigroup Inc. is seeking an entry-level Branch Personal Executive to assist in executing sales, products, or services in coordination with the customer service team.

The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients at the branch level. Responsibilities include attracting new customers, selling a range of financial products, completing branch sales and client visits, and maintaining high levels of customer retention.

Formación

• 1-3 years of relevant experience.
• Experience in sales of financial products.
• Clear and concise written and verbal communication skills.

Responsabilidades

• Attract and retain new customers and sell financial products.
• Promote and sell financial products such as accounts, credit cards, insurance, personal loans, investments, among other products; achieve monthly sales goals.
• Complete branch sales and/or visit clients and previously prospected customers for sales.
• Complete customer retention.
• Select the best course of action from a broad array of defined options, understanding the consequences of each.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Conocimientos

Sales experience

Communication

Educación

High School diploma

Descripción del empleo

Citigroup Inc. is seeking an entry-level Branch Personal Executive to assist in executing sales, products, or services in coordination with the customer service team.

The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients at the branch level. Responsibilities include attracting new customers, selling a range of financial products, completing branch sales and client visits, and maintaining high levels of customer retention.