Boutique Administrator Montblanc Monterrey

Richemont; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading luxury goods company is seeking an Admin to ensure efficient management of merchandise operations. This role involves overseeing inventory levels, handling product logistics, and supporting after-sales service, ensuring operational excellence and quality customer care.

Formación

• Experience in merchandise management or retail operations preferred.

Responsabilidades

• Oversee receipt, control, and dispatch of product to maintain inventory.
• Manage after-sales service processes and coordinate repairs.
• Maintain organized back of house and support inventory cycles.

Conocimientos

Inventory Management

Organizational Skills

Attention to Detail

Client Communication

Descripción del empleo

The Admin ensures the efficient management of all merchandise-related operations within the boutique. This role is pivotal in overseeing the receipt, control, and dispatch of product, maintaining accurate inventory levels, and supporting after-sales service processes. By upholding the highest standards of operational excellence.

KEY RESPONSIBILITIES

Inventory Management:

• Receive and verify incoming merchandise against delivery documents, ensuring accuracy in quantities and quality.
• Organize and maintain the back of house and sales floor inventory, ensuring products are stored securely and are easily accessible.
• Conduct regular stock counts (weekly/monthly) and reconcile discrepancies promptly.
• Monitor stock levels and coordinate with the Boutique Manager if any item is needed to be replenished
• Manage inter-boutique transfers and returns to the central warehouse

Product Handling:

• Label and tag products accurately, adhering to brand guidelines.

After-Sales Service (SAV):

• Receive and log items returned for after-sales service.
• Coordinate with the service center for repairs and maintenance, monitoring the progress and updating clients accordingly.
• Manage the inventory of SAV items, ensuring proper storage and documentation.
• Facilitate the return of repairs to clients, ensuring quality checks.

Operational Support:

• Maintain an organized and efficient back of house.
• Order and manage sales packaging, stock materials and boutique supplies, ensuring availability for daily operations.
• Assist in the preparation and execution of boutique inventories cycle count and full count.
• Support the Boutique Manager in updating operational procedures according to audit process.

We are waiting for you!