Billing Specialist

Qualtrics; Ciudad de México; Híbrido; MXN 30,000 - 40,000; Jornada completa

Descripción de la vacante

A global software company is seeking a Billing Specialist in Mexico City. In this role, you'll manage billing processes, interact with various functions for accuracy, and provide reporting for finance. Candidates should have 2-3 years experience in billing and strong Excel skills. This is a full-time position with opportunities for career advancement within a collaborative work environment.

Servicios

100% healthcare benefit premiums

Annual experience bonus

Variable allowances for wellness, meals, transportation

Career Action Planning sessions

Individual engineering growth activities

Formación

• 2-3 years of significant related work experience in Billing or Accounts Receivable.
• Strong PC skills including Excel with pivot tables and vlookups.
• Experience in contract compliance and audit support.

Responsabilidades

• Manage billing for accounts with intermediate and high complexity.
• Connect with various functions to ensure a smooth billing process.
• Provide timely and relevant reporting for the Finance organization.

Conocimientos

Billing system utilization

Excel - pivot tables

Problem-solving

Contract compliance

Educación

Degree in economic-administrative careers

Herramientas

Excel

Descripción del empleo

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Billing Specialist

Why We Have This Role

Qualtrics is a rapidly growing software company that specializes in experience management technology to address global experience gaps. With a presence in multiple countries and a commitment to employee development, Qualtrics offers excellent opportunities for career advancement. With our recent expansion to our Shared Services Center into Mexico, we are looking for a finance professional who is passionate about customer experience and eager to make a significant impact on our company's financial practices while developing SaaS skills. This position plays a crucial role in our Finance organization by enhancing the efficiency and quality of our finance processes and ensuring global end-to-end process standards. We offer excellent opportunities for career advancement and are committed to employee development.

How You’ll Find Success

The Billing team is responsible for issuing Qualtrics invoices and managing all billing-related tasks. As the group at the end of the sales cycle, we connect with various functions, including contracts review, revenue and crediting support, to ensure a smooth and efficient billing process. Additionally, the team provides timely and relevant reporting and supports projects for the broader Finance organization. If you collaborate with internal teams, solve complex problems, and enhance the sales and renewal cycle for our stakeholders, our team plays a crucial role in ensuring the accuracy of company sales, renewals, and financial forecasting.

How You’ll Grow

• Lead with Influence: Develop your leadership skills, inspiring and motivating within your team.
• Expand Your Horizons: Gain exposure to diverse work cultures and global business practices.
• Become a Strategic Partner: Build strong relationships with senior leadership and contribute to Qualtrics' overall success.
• Make a Lasting Impact: Leave a legacy of positive change, shaping the future of work for Qualtrics employees worldwide.
• As a Billing Specialist, you will be part of a valued group that plays a crucial role in the success and development of both the Finance department and the Company as a whole.

Things You’ll Do

• Solve a wide range of difficult problems using professional experience, company policies, contract basis, and billing cycle procedures learned as a Finance Analyst.
• Regularly work on disputes of moderate to complex scope where analysis of situation or data requires a deep review and understanding of identifiable factors to solve them in a practical way.
• Manage billing for accounts with intermediate and high complexity, solving issues and analyzing billing data to guarantee the preparation and maintenance of billing cycles according to the contract terms.
• Ensure the correct and accurate interpretation of the legal contracts in the system setup and billing processes for each client in the portfolio.
• Financial knowledge: Understanding of finance processes and ability to manage the billing cycle from start to finish. Revenue, Crediting and Accounting knowledge is a plus.

What We’re Looking For In Your Resume

• Degree in economic-administrative careers or similar.
• Requires 2-3 years of significant related work experience in Billing, Accounts Receivable, Collections or related.
• Experience in the utilization of billing systems, contract compliance, and audit support.
• Strong PC skills, including Excel - pivot tables and vlookups is a must, macros development is desirable.

What You Should Know About This Team

• The CFO & Finance leadership team are highly invested in making the Finance Shared Services team a strong culture
• Abundant learning opportunities - the leadership team prioritizes continual learning
• The opportunity of a lifetime to build a strong Shared Services Center in a fast-growth tech company
• We foster a culture of open communication, innovation, and knowledge sharing.

Our Team’s Favorite Perks and Benefits

• We spend 10% of our time on individual engineering growth activities every quarter
• We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
• Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents.
• Full time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.
• Variable allowances for wellness, meals, transportation, and more.

The Qualtrics Hybrid Work Model

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act.

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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