Bilingual Workplace Coordinator

JLL; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global real estate services firm is seeking a facilities coordinator to manage daily operations and ensure an exceptional workplace experience. The ideal candidate has 2+ years of relevant experience and an advanced level of English. This role is based on-site in Mexico City and offers a salary of $42,000 - $45,000 monthly, along with comprehensive benefits.

Servicios

Direct hiring by the company

Base salary

Law benefits including vacation time and bonuses

Life insurance

Ongoing online training

Wellness program

Formación

• 2+ years of experience in facilities coordination or office management.
• Experience with service request management and problem resolution.
• Knowledge of facility operations and workplace services.

Responsabilidades

• Manage daily facilities operations and workplace services.
• Ensure an exceptional workplace experience for employees.
• Coordinate service delivery and respond to workplace needs.

Conocimientos

Customer service orientation

Excellent interpersonal skills

Strong organizational skills

Advanced level of English

Educación

Associate's or Bachelor's degree in Facilities Management or related field

Herramientas

MS Office applications

Workplace management systems

Descripción del empleo

Overview

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. We value diversity and promote inclusion on equal terms.

Benefits to eligible employees include:

• Direct hiring by the company
• Base salary
• Law benefits: IMSS, vacation time, vacation bonus, Christmas bonus
• Life insurance + death benefit
• Ongoing training through an online platform with more than 15,000 courses in several languages
• Psychological, medical, nutritional, legal, financial, and veterinary counseling (remote)
• Wellhub: Corporate wellness program with access to gyms, online classes, nutritionists, and more

Job details

• Work Address: Col. Juárez, Del. Cuauhtémoc, CDMX
• Work Schedule: Monday to Friday 8:00 am to 5:00 pm
• Gross Monthly Salary: $42,000 - $45,000
• Work Modality: On site

What is your day to day?

• Manages daily facilities operations and workplace services for client offices.
• Ensures an exceptional workplace experience for employees and visitors.
• Coordinates service delivery, responds to workplace needs, and supports office operations.
• Acts as a frontline workplace ambassador and primary contact for facilities services.
• Coordinates daily workplace operations (cleaning, maintenance, service delivery).
• Processes and manages workplace service requests.
• Supports onboarding of new employees regarding workplace services.
• Manages space changes (moves, adds, changes to workstations).
• Manages inventory and ordering of office supplies, furniture, and essentials.
• Coordinates with vendors and service providers.
• Conducts regular facility inspections and quality assurance checks.
• Coordinates meeting room setups and event arrangements.
• Supports visitor management and reception services.
• Assists with workplace projects, improvements and sustainability initiatives.
• Maintains accurate records of workplace assets and inventory.
• Supports emergency response procedures and business continuity activities.

Desired experience and technical skills

• Associate's or Bachelor's degree in Facilities Management, Business Administration, or related field
• 2+ years of experience in facilities coordination, office management, or similar role
• Advanced level of English
• Strong customer service orientation with excellent interpersonal skills
• Experience with service request management and problem resolution
• Knowledge of facility operations and workplace services
• Proficiency with workplace management systems and MS Office applications
• Strong organizational skills with ability to prioritize multiple tasks
• Excellent communication skills in English (and local language where applicable)
• Adaptability to changing priorities in a dynamic environment
• Experience coordinating with service providers or vendors
• Background in inventory management or space coordination

Location

Location: On-site – Mexico, MEX

Privacy and equal opportunity

JLL Privacy Notice: Jones Lang LaSalle (JLL) is a global provider of real estate and investment management services. We protect personal information collected in connection with the recruitment process and keep it only as long as needed for legitimate business or legal reasons. For more information, view our Candidate Privacy Statement. JLL is an Equal Opportunity Employer and provides reasonable accommodations to individuals with disabilities. If you need an accommodation, please email [e-mail]. For other inquiries, visit our Contact Us page.