Bilingual Warehouse Operations Leader

Empresa Confidencial; Ciudad Juárez; On-site; MXN 420,000 - 660,000; Full time

Job summary

Empresa Confidencial in Ciudad Juárez is seeking a bilingual warehouse operations leader to improve inventory accuracy and day-to-day execution. You will work with site leaders, supervisors and floor teams to understand how materials move through the operation, identify where controls break down and help put better practices in place while the warehouse continues serving customers.

The project covers receiving, storage, internal transfers, order picking, shipping, returns and inventory

Qualifications

• Direct leadership experience in a warehouse or 3PL with floor team accountability.
• Proven ability to improve operations while maintaining service levels.
• Hands-on experience implementing cycle counts and investigating discrepancies.
• Experience establishing warehouse KPIs and standard procedures.
• Working knowledge of ERP or WMS transactions for receiving, stock movements, picking and shipping.
• Fluent in English and Spanish, able to present findings in English.
• Willingness to work on-site in Ciudad Juárez or Zapopan; willingness to travel.

Responsibilities

• Assess daily warehouse operations on the floor and identify where inventory records and procedures diverge.
• Define day-to-day operating model, ownership, shift handoffs and performance reviews.
• Design a cycle-count program with risk-based prioritization and reconciliation procedures.
• Establish KPIs such as inventory accuracy, picking accuracy and on-time shipments; assign owners and targets.
• Build an escalation process for shortages, damaged stock and unrecorded movements.
• Develop standard operating procedures and work with supervisors to implement controls across shifts.
• Assess ERP/WMS support for inventory transactions and traceability; identify gaps and propose changes.
• Present findings and a prioritized implementation roadmap to site leadership.

Skills

Warehouse leadership

Inventory control

Cycle counts

KPIs development

ERP/WMS knowledge

Cross-functional collaboration

Bilingual English/Spanish

Tools

ERP

WMS

Job description

Empresa Confidencial in Ciudad Juárez is seeking a bilingual warehouse operations leader to improve inventory accuracy and day-to-day execution. You will work with site leaders, supervisors and floor teams to understand how materials move through the operation, identify where controls break down and help put better practices in place while the warehouse continues serving customers.

The project covers receiving, storage, internal transfers, order picking, shipping, returns and inventory