Bilingual Ops Account Manager – Latin America

Tillster; Ciudad de México; Híbrido; MXN 1.032.524 - 1.376.699; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits including medical, dental, and vision

15-22 days PTO based on service

401(k) retirement plan

Education assistance programs

Descripción de la vacante

Tillster is seeking an Operations Account Manager in Mexico City. This hybrid role involves managing high-value accounts, ensuring successful operational execution and customer satisfaction. Responsibilities include maintaining project plans, supporting implementation, and leveraging AI tools for efficiency. Ideal candidates have a Bachelor's degree and 5-7 years of relevant experience, possess excellent organizational skills, and are fluent in English and Spanish. Competitive benefits include health insurance and paid time off.

Formación

• 5-7 years of experience in account management, project management, or operations.
• Experience with SaaS, retail technology, or restaurant environments preferred.
• Strong organizational skills and attention to detail.

Responsabilidades

• Support execution of account operations and client communications.
• Track customer feedback, issues, and projects.
• Coordinate with operations and service delivery teams.

Conocimientos

Account management

Project management

Fluent in English and Spanish

Operational efficiency

Customer relationship management

Educación

Bachelor’s degree

Herramientas

MS Excel

PowerPoint

Asana

Descripción del empleo

Tillster is seeking an Operations Account Manager in Mexico City. This hybrid role involves managing high-value accounts, ensuring successful operational execution and customer satisfaction. Responsibilities include maintaining project plans, supporting implementation, and leveraging AI tools for efficiency. Ideal candidates have a Bachelor's degree and 5-7 years of relevant experience, possess excellent organizational skills, and are fluent in English and Spanish. Competitive benefits include health insurance and paid time off.