Bilingual Japanese-English CX Specialist (Flexible Hours)

TELUS Digital India; Ciudad de México; Presencial; MXN 167.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salaries and bonuses

Flexible schedules

Personalized training

Learning tools accessible at any time

Career opportunities

On-site clinic

On-site gym

Christmas bonus

Alliances with great companies

Personal days

Descripción de la vacante

TELUS Digital India is hiring bilingual customer service associates who help clients in English or Japanese, joining a proactive, collaborative team focused on exceeding customer expectations.

You will receive personalized training, flexible schedules, on-site facilities, and access to learning tools. This role offers opportunities for career growth within TELUS Digital's global service network.

Formación

• Customer service oriented mindset.
• Excellent interpersonal and communication skills.
• Schedule flexibility to cover shifts.
• Advanced Japanese (written and spoken).
• Advanced English (written and spoken).
• No prior experience required.

Responsabilidades

• Assist customers in English or Japanese.
• Provide accurate information about services and products.
• Collaborate with team to exceed customer expectations.
• Participate in training and use learning tools.

Conocimientos

Customer service

Interpersonal skills

Communication

Schedule flexibility

Japanese

English

No experience needed

Descripción del empleo

TELUS Digital India is hiring bilingual customer service associates who help clients in English or Japanese, joining a proactive, collaborative team focused on exceeding customer expectations.

You will receive personalized training, flexible schedules, on-site facilities, and access to learning tools. This role offers opportunities for career growth within TELUS Digital's global service network.