Bilingual Call Center Outbound Sales Rep (Cdmx)

Buscojobs México; Jalisco; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa de soluciones de BPO busca un Representante de Ventas Salientes en Guadalajara, Jalisco. Este puesto implica realizar llamadas a clientes, cumplir metas de ventas y aprender nuevas habilidades. Se ofrece un salario inicial de 17,000 MXN mensuales y beneficios adicionales, en un ambiente que valora la innovación y el crecimiento profesional.

Servicios

Vales de despensa

Fondo de ahorro

12 días de vacaciones al año

20 días de aguinaldo

Bonificación del 50% en vacaciones

Formación

• Experiencia previa en ventas outbound es REQUERIDA.
• Debe pasar verificación de antecedentes y examen de drogas.

Responsabilidades

• Realizar llamadas a clientes en EE.UU. utilizando listas de leads.
• Cumplir objetivos de ventas establecidos.
• Aprender nuevas tecnologías para mejorar el trabajo.

Conocimientos

Experiencia previa en ventas

Certificación en manejo de clientes

Habilidades de comunicación en inglés avanzado

Educación

Preparatoria

Descripción del empleo

Bilingual Call Center Outbound Sales Rep (Guadalajara)

Ayer

Outbound Sales Representative - Guadalajara, Jalisco (On-Site)

The Team

Avantive Solutions is a rapidly growing global business providing contact center and business process outsourcing (BPO) solutions. We are the front line for many recognized companies. We take pride in delighting our clients, engaging our teams, and giving back to our local communities!

We support a culture that thrives on innovation, embraces inclusiveness, and welcomes fresh perspectives. At Avantive, our collaborative environment allows our employees to learn daily and do meaningful and impactful work.

Job Summary:

We are looking for an Outbound Sales Representative to join our sales team. This person will be the first line of contact to customers nationwide, as our client is rapidly expanding high-speed internet access, helping to find the right lower-cost solution for each customer.

What You’ll Do:

• Communicate in an engaging manner with customers across the US, making outbound calls from our client’s lead list.
• Be rewarded for meeting the sales goals.
• Learn new skills and new technology to help the job get done.

What You’ll Bring:

• Previous sales experience in outbound, or similar work, is REQUIRED.
• Previous contact center is a must
• At least a high school diploma.
• The ability to pass a federal background check and drug screen.

What You will get from us:

• Carrer Plan:
  Starting 88 pesos per hour. = Monthly 17,000 MXN
• Food vouchers* ($2,688)
• Savings fund
• 12 vacation days per year
• 20 days of Christmas bonus
• 50% vacation bonus
• Monday through Friday (on-site)
• Career advancement opportunities —we love to promote from within!

Avantive Solutions employees work in an exciting environment that demands exceptional performance and offers great benefits. If you like being part of a growing company and fast-paced team, you\'ll love your career with us! We are an equal opportunity employer.

Help Desk Specialist

Hoy

Customer Service Expert

We are seeking a highly skilled Customer Service Expert to provide exceptional support to our clients.

• Communication: Engage with customers via phone, email, and chat to offer informed responses to product-related inquiries.
• Problem Resolution: Proactively identify and resolve customer issues in a timely and effective manner.
• Teamwork: Collaborate closely with internal departments to ensure seamless delivery of customer needs.
• Data Entry: Accurately enter data on multiple platforms to maintain accurate records.

Requirements and Qualifications

• Languages: Advanced English language proficiency is essential.
• Work Experience: A minimum of 1 year of relevant work experience in customer-facing roles is required.
• Skill Set: Excellent verbal, written, and interpersonal skills are necessary.
• Multitasking: Ability to multitask and prioritize tasks efficiently is essential.

Benefits and Advantages

This role offers the opportunity to develop strong communication and problem-solving skills, while working in a dynamic team environment.

What We Are Looking For

We are looking for a dedicated and results-driven individual who can provide exceptional customer service and support.

Hoy

Customer Service Representative

The ideal candidate is passionate about delivering exceptional customer experiences and proactive solutions. We are seeking a highly skilled professional to convert customers into passionate advocates.

Key Qualifications

• A minimum of 1 year of relevant work experience with a proven track record of success
• Excellent communication, interpersonal, and problem-solving skills
• Ability to multitask, prioritize, and manage multiple projects simultaneously

Benefits: As a valued member of our team, you will have access to comprehensive training, opportunities for growth and development, and a collaborative work environment that fosters innovation and teamwork.

Why Join Us?

At (Company Name), we believe in the importance of providing exceptional service to our customers. If you share our commitment to excellence and are passionate about making a difference, we encourage you to apply for this exciting opportunity.

Ayer

Actividades: soporte remoto a clientes vía telefónica y/o team viewer, seguimiento de reportes, capacitación a clientes para el uso de herramientas de la empresa, instalación y configuración de equipos.

Horario: L-V 8:30am a 5:30pm y descanso sábado y domingo.

Edad: 20 a 35 años.

Experiência: en manejo de computadora y conocimientos básicos de impresora.

Escolaridad: Bachillerato o estudiante de primeros semestres de licenciatura.

Indispensable: Manejar estándar y contar con licencia vigente (automovilista o chofer).

Sueldo: 8,600 mensuales nominales + prestaciones de ley + beneficios adicionales.

Zona a laborar: Paraíso del collí.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: A partir de $8,600.00 al mes

Horario:

• Lunes a viernes

Prestaciones:

• Aumentos salariales
• Automóvil de la empresa
• Descuento de gimnasio
• Estacionamiento de la empresa
• Teléfono de la empresa
• Uniformes gratuitos

Lugar de trabajo: Empleo presencial

Become a part of our team for flexible part-time roles and benefit fromappealing bonuses! Kickstart...

Help Desk Analyst

Ayer

Bilingual Help Desk Representative

Ayer

At AT&T, we bring the world together with technology in ways you never imagined. Whether it’s your next big idea or the newest innovation, we’re looking for people like you to lead the way. It’s an opportunity to combine your passions for entertainment, media and technology to transform our company and your career. Step into a future with AT&T.

As a Bilingual Help Desk Representative, you\'ll help connect our customers everywhere they live and work. You\'ll work with personal and business customers to resolve a variety of technical issues on smartphones and wearables that connect to our wireless network, supporting everything from simple device settings to complex technical challenges. Your day will be spent using your critical thinking to research technical cases in a wide variety of internal and external sources, and identify a root cause, how to fix, as well as follow up with the customer to implement the solution and ensure satisfaction.

Using your technical tools, extensive training, and critical thinking, you’ll be an ambassador to the customer’s resolution. You’ll be equipped and empowered to not only understand what’s occurred prior to and during the customer’s case, but also continue with diagnosing, researching and solving complex problems that may require additional expertise. You’ll be able to identify when customer contact is justified, and based on your research you\'ll have all the information and resources you need for one contact resolution.

Who makes a great fit for the role? There are a few must-haves:

• Advanced English Fluency to engage with U.S. customers, including reading, writing and understanding technical documentation.
• Preferred experience utilizing common Service Desk tools (search engines, resource libraries) to gather critical information needed to resolve issues and inquires.
• Basic desktop, laptop & hardware knowledge
• High School Diploma required; additional technical certifications or degrees desired.
• Minimum 1 year of relevant experience diagnosing, researching and solving complex mobile technical issues
• Ability to train/work 5 days (40 hours during operation hours) + 2 resting days per week. Our center operates from 9:00 am to 8:00 pm CST, Monday to Saturday

Monthly Base Salary: MXN$33,000 (before Taxes)

Monthly Grocery vouchers MXN $,918

Monthly Restaurant vouchers MXN 1,912

In addition to competitive pay, an innovative workspace and career growth potential, as an employee of AT&T you’ll be eligible for some great rewards:

• Major medical Insurance
• Life Insurance
• Saving Fund
• 30 days of Christmas Bonus
• Vacation days, plus three personal days, onsite medical and more.
• 50% discount on five lines of AT&T Wireless service.
• Paid starting from your first day of training, including some benefits like meal and grocery vouchers.

Training Expectations

You will be required to attend 100% of your Training at the Office (between 1-3 months). After finishing your training, your Business Unit will decide if you will work at home or at the office based on several factors, including operation’s needs, facility capacity, and overall performance. AT&T will provide the necessary equipment and you will need to provide a suitable workspace with stable internet connection (at least 20mbps wired connection) and cell phone signal. All company provided equipment must be transported home in secure and private transportation of your choice. During your 90 days trial period you will not be authorized to request vacation or personal days off.

Work From Home?

How flexible is my schedule?

Schedules are based on performance, seniority, and the operating hours of your site. This position requires you to be available to train/work 5 days (40 hours during operation hours) + 2 resting days per week. Our center operates from 9:00 am to 8:00 pm CST, Monday to Saturday

Is training paid?

Absolutely! And certain benefits also start accruing at the start of training - like meal and grocery vouchers.

Help Desk Support Technician

Guadalajara, Jalisco Cognex Corporation

Ayer

Job Description

Location: Condominio Industrial Santa Cruz, Santa Cruz de las Flores, Tlajomulco de Zúiga, Jalisco

The Company:

Cognex is the largest, most successful and recognized global player in industrial machine vision! We are a financially strong, international company with no debt and have been in business for over 40 years. Using advanced optics, image sensors and artificial intelligence software Cognex vision and ID systems capture an image then analyze it to make sense of what\u2019s being seen. We are passionate about building and sustaining an inclusive and equitable working environment for all. Our Work Hard, Play Hard, Move Fast culture recognizes our employees for their innovation, perseverance, and hard work in a fun, rewarding, and quirky environment.

The Role: Help Desk Support Technician

This position is for a team member of the Help Desk Support group within the IT Department responsible for providing Help Desk support. The Help Desk group has responsibility for end user support, as well as for a variety of corporate-wide services including, Cell phones, PC and Mac support, software support such as Office 365, Windows 10, Printers, copiers, remote access, audio/video conferencing and IT related administrative tasks.

Essential Functions:

• Provides Help Desk first point of contact support for Cognex users by fielding requests via Zendesk, phone, and walk-ins. Conducts advanced troubleshooting and diagnosis of hardware and software issues. Ensures requests are resolved and elevates the most complex requests when assistance is needed.
• Conducts initial IT onboarding and deploys equipment to new Cognoids on their first day.
• Monitors, analyzes, and reports on Help Desk performance metrics (e.g. 1st response time, MTTR, Teams health, and SolarWinds).
• Identifies areas that need improvement and proposes solutions.
• Manages and maintains existing platforms, including upgrades and renewals. Assists in the development of related training and resource materials.
• Continuously reviews and monitors processes to identify areas that can be automated or streamlined. Recommends and, under guidance, implements enhancements.
• Automations may involve coding.
• Proposes changes to existing systems-related policies and recommends new policies as needed.
• Creates training materials and conducts training sessions for end-users.
• With mínimal oversight, analyzes data related to platforms and contracts and identifies opportunities for increased efficiencies and cost reduction. Suggests solutions and assists with implementation.
• Under guidance, leads regional and global operations projects related to technology upgrades.
• Partners with business units to determine requirements for and to make recommendations on systems solutions.
• Works with vendors to negotiate pricing on products and deploys systems of moderate complexity (e.g., Adobe contract).
• Supports relationships with key vendors and stakeholders.
• Independently creates and validates technical documentation (e.g., instructions and FAQs).

Knowledge:

• Strong knowledge of O365 products (e.g., Teams, SharePoint, Azure AD and Intune).
• Working knowledge of Exchange and how to manage distribution lists and integrations.
• Working knowledge of ITIL practices.
• Foundational project management knowledge.
• Foundational knowledge of PowerShell scripting.
• Working CP/IP and networking knowledge.

Skills and Abilities

• Fluency in English is required.
• Excellent customer support and interpersonal skills.
• Ability to effectively communicate technical concepts, both verbally and in writing, to non-technical audiences.
• Ability to work effectively within a team and cross-functionally.
• Strong organizational skills with ability to multitask and prioritize simultaneous requests.
• Ability to propose and create standard protocols and procedures.
• Strong analytical skills and ability to troubleshoot and identify root causes of technical problems.
• Strong vendor management skills and ability to negotiate contractual terms on purchases with local and regional impact.

Education and Experience:

• Bachelor's degree
• 1-5 years of related experience
• Fluency in English and Spanish

Call Center Agent

Ayer

Full Job Description
WE ARE HIRING CALL CENTER AGENTS

Responsibilities and Duties:

• Answering outbound calls
• Deliver prepared sales scripts to persuade potential customers to purchase a product
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Upsell products and services
• Other duties as assigned

Qualifications and skills:

• Fluent English speaking
• 1-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle the stressful situation appropriately
• Should have their own computer and noise-canceling headphone

Salary: 60 MX/hr

Job Types: Full-time, Permanent

Education: Bachelor's (preferred)

Experience: Call Center Representative: 1 year (preferred)

Language: English and Spanish (preferred)

Pay: $60.00 per hour

Call Center Agent

Ayer

EJECUTIVO ATENCION A CLIENTES

CONTRATACION INMEDIATA

Trabaja MEDIO TIEMPO de lunes a viernes

***OFRECEMOS:

Sueldo base $5,300 mensuales + $,000 de comisiones aprox.

Comisiones no topadas

Prestaciones de ley

Capacitación Pagada

Crecimiento laboral a corto plazo

***HORARIO DE LABORES:

Matutino: L-V 9 am a 3 pm $ ,300 + 3,000 de comisiones aprox.

Vespertino L-V 3 pm a 8 pm 5,600 + 3,000 de comisiones aprox.

***Zona a elegir: Guadalajara o Tlajomulco.

Postúlate mediante Indeed

Tipo de puesto: Medio tiempo

Horas de medio tiempo: 30 por semana

Salario: $ ,300.00 - 7,500.00 al mes

Horario:

• Lunes a viernes
• Turno matutino
• Turno vespertino

Prestaciones:

• Apoyo para estudios
• Horarios flexibles
• Seguro de vida

Tipos de compensaciones:

• Bono anual

Lugar de trabajo: Empleo presencial