At JLL, we are committed to diversity and promote inclusion on equal terms. We do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, or physical appearance.
Benefits for eligible employees include:
- Direct hiring by the company
- Base salary
- Law benefits: IMSS, vacation time, vacation bonus, Christmas bonus
- Life insurance + death benefit
- Ongoing training through an online platform with over 15,000 courses in various languages
- Remote counseling services: psychological, medical, nutritional, legal, financial, veterinary
- Wellhub: corporate wellness program with gym access, online classes, nutritionists, and more
- Major Medical Insurance
- Food Coupons
- Saving Fund
- Annual Target Bonus
Job Role: The Performance & PgMO lead oversees performance management and project governance, ensuring KPIs and SLAs are met, while developing strategies for process improvement and regional results enhancement.
Work Details:
- Address: Paseo de la Reforma, Cuauhtémoc, CDMX
- Schedule: Monday to Friday, 9 am to 6 pm
- Modality: Hybrid
Daily Responsibilities:
- Monitor contract performance against KPIs and SLAs
- Analyze data to identify trends and risks
- Develop strategies for process improvements
- Prepare performance reports and presentations
- Conduct performance reviews and recommend actions
- Lead project management teams in a matrix organization
- Maintain project compliance and quality standards
- Establish and lead the PMO community
- Research and implement technological solutions
- Ensure teams are equipped with necessary tools and training
- Standardize processes and implement lean methodologies
- Recruit, develop, and inspire teams
- Mentor project management professionals
- Build client and leadership confidence through executive presence
- Collaborate with teams and vendors to deliver excellent client experiences
- Manage expectations and resolve issues
Desired Skills and Experience:
- Bachelor's degree in Business Administration, Architecture, Engineering, or related field
- 7+ years in project/contract management with performance monitoring
- Strong analytical skills with complex datasets
- Excellent communication and influencing skills
- Proficient in spoken and written English
- Experience in process improvement within large matrix organizations
- Self-starter, thrives in ambiguity
- Technologically savvy with a focus on innovation