Bell Boy

Hilton Worldwide, Inc.; Monterrey; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

Join a renowned hotel brand as a Bell Boy, where you will play a crucial role in delivering exceptional guest service. This position involves greeting guests, transporting luggage, and ensuring a welcoming atmosphere. Your positive attitude and strong communication skills will help create memorable experiences for guests. If you thrive in a dynamic environment and are committed to high service standards, this opportunity is perfect for you. Be part of a dedicated team that values excellence and teamwork in the hospitality industry.

Formación

• Strong communication and positive attitude are essential.
• Ability to work under pressure and flexible hours is required.

Responsabilidades

• Greet and escort guests to their accommodations.
• Retrieve and transport guest luggage efficiently.
• Respond to guest inquiries in a friendly manner.

Conocimientos

Positive attitude

Communication skills

Ability to work flexible hours

Ability to work under pressure

Teamwork

Commitment to service

Grooming standards

Descripción del empleo

A Bell Boy is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Bell Boy, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Bell Boys serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and communication skills
• Ability to work flexible hours
• Ability to work under pressure
• Ability to work on own and as part of a team
• Commitment to respond to Guest requests and deliver high levels of service
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience as a Bell person
• Previous experience working within a hotel