Barista

Buscojobs México; Sonora; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción del empleo

Customer Service (Multiple Listings – Immigration Services, Hermosillo/Remote)

The postings describe roles with a U.S.-based law firm specializing in immigration services, supporting clients in regularizing immigration status through legal processes (work permits, work visas, permanent residency, etc.). The Customer Experience/Service teams handle client queries via phone and email, transfer to appropriate departments, and follow up on case status. Roles may require full-time availability, Spanish-language proficiency, and basic English proficiency.

Responsibilities (illustrative, across listings)

• Respond to client inquiries in a timely and effective manner via phone and email.
• Transfer clients to the appropriate department when necessary.
• Follow up with clients regarding the current status of their case.
• Provide accurate information about services and available programs.
• Schedule appointments or transportation when applicable and coordinate with providers.
• Maintain a positive, solution-oriented approach while handling high call volumes.

Qualifications (illustrative, across listings)

• Positive attitude; teamwork and results-oriented mindset.
• Native Spanish speaker with conversational English.
• Call center or customer service experience preferred but not mandatory.
• Full-time availability; on-site or remote depending on role.
• High school diploma or equivalent (varies by posting).

Examples of Specific Listings

• Customer Service – Hermosillo (On-site)
  - SHIFT: 5 Days
  - SALARY: $16,000 MXN base gross monthly
  - Description emphasizes handling inquiries, transfers, and case status follow-ups; includes bilingual requirements and benefits.
• Customer Service – Hermosillo (On-site)
  - SHIFT: 5 Days
  - SALARY: $15,000 MXN base gross monthly
  - Similar responsibilities and profile; bilingual Spanish/English; call center experience a plus.
• Patient Support Representative (Healthcare)
  - Focus on scheduling appointments, transportation coordination, and interdepartmental communication.
  - Requires fluent English and Spanish, healthcare experience preferred but not required.
  - Includes HIPAA compliance, training program, and on-site requirements in Hermosillo (where applicable).
• Sales/Customer Service – Intugo
  - Roles involve client inquiries, scheduling appointments, and promoting firm services.
  - Full-time with base salary plus commissions; benefits and growth opportunities.
• Customer Service Representative – Remote
  - Remote/Work-from-home position with paid training; requires IT/setup and home-office requirements.
  - Responsibilities include answering questions, providing solutions, promoting products/services, and documenting calls in CRM.

Benefits and Compensation (illustrative)

• Legal/health benefits where applicable
• Competitive base salary; potential commissions or bonuses
• Paid training and opportunities for growth
• Grocery vouchers and paid time off in some listings
• Weekly or monthly payments depending on posting

Location and Work Arrangements

• On-site roles in Hermosillo, Sonora, with some remote opportunities as listed.
• Remote roles require a suitable home office setup and high-speed internet.

Notes

Text reflects multiple postings with overlapping information. All content is kept in the original language where possible, including references to immigration services and healthcare support. Republishes or duplicate blocks have been consolidated to improve readability while preserving the essential details and requirements. No new facts or claims have been introduced.