Bar Captain

Hilton; Región Costa Norte; Presencial; MXN 290.000 - 424.000; Jornada completa

Descripción de la vacante

Hilton in Mexico is seeking a Bar Captain to lead bar operations, ensure exceptional guest experiences, and supervise a skilled team of bartenders and service staff. You will oversee facilities, mentor staff, and maintain rigorous standards for safety and service in a hotel bar environment.

The role emphasizes hospitality excellence, integrity, and teamwork as core values, with opportunities to influence guest satisfaction and contribute to the overall guest journey.

Formación

• Passion for spreading the light and warmth of Hospitality.
• Act with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• Teamwork drives the best outcomes.
• A sense of Ownership and accountability.

Responsabilidades

• Delight guests with an upbeat, friendly attitude and proactively seek ways to enhance their experience.
• Supervise bar operations, ensuring stations are stocked, organized, and compliant with standards.
• Prepare beverages for servers and support collaboration between bar and service teams.
• Train, schedule, and supervise bar staff to maintain high performance and service quality.
• Address guest concerns professionally and maintain a safe environment.
• Uphold health, safety, sanitation, and alcohol awareness regulations.

Descripción del empleo

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bar Captain, you’re not just overseeing bar operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Keep bar operations running smoothly: Supervise and oversee all bar activities, ensuring stations are stocked, organized, and operating according to established standards
• Support efficient service: Prepare beverages for servers to deliver to guests, process transactions, and ensure collaboration between the bar and service teams
• Supervise and develop the team: Train, schedule, and supervise bar staff, providing guidance and support to ensure high performance and excellent service
• Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.