Banquets Manager

Four Seasons Hotels and Resorts; Baja California; Presencial; USD 40,000 - 60,000; Jornada completa

Descripción de la vacante

Join Four Seasons Hotels and Resorts as a Banquets Manager where you'll oversee banquet events and ensure exceptional guest experiences. You will lead a dynamic team, collaborating with various departments while focusing on high service standards in a luxury hotel environment. Your expertise in managing banquet operations will enhance the overall guest experience in our stunning Los Cabos location.

Servicios

Competitive compensation

Shuttle service

Complimentary uniform dry cleaning

In-house training workshops

Employee recognition programs

Formación

• Minimum of three years in a Banquet Manager or similar role.
• Two years' experience in a luxury hotel preferred.
• Understanding of food safety standards.

Responsabilidades

• Oversee all aspects of banquet operations ensuring timely service.
• Coordinate with kitchen and catering for guest satisfaction.
• Manage banquet budget and control costs.

Conocimientos

Fluency in Spanish

Fluency in English

Team Management

Service Excellence

Basic Financial Knowledge

Educación

Experience in Luxury Hotel

Herramientas

Micros

Opera

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicenter for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, dubbed “the aquarium of the world” by oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Located in LA RIBERA, Four Seasons Resort and Residences Los Cabos at Costa Palmas will be part of an exclusive resort community, including a private marina and a members-only beach and yacht club, along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos is a favorite luxury destination, and this expansion aligns with our commitment to delivering legendary quality and service while offering activities like swimming, snorkeling, sportfishing, golf, and desert adventures.

Learn more about us:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of the Banquets Manager:

The Banquets Manager is responsible for planning, coordinating, and supervising all banquet events within the resort, ensuring exceptional guest experiences and seamless execution. This role requires a dynamic leader who can manage a team, maintain high standards of service, and collaborate with departments such as Sales, Culinary, and Events Coordination.

What you will do:

• Oversee all aspects of banquet operations from setup to breakdown, ensuring timely and efficient service.
• Supervise, train, and schedule banquet staff.
• Coordinate with the kitchen and catering teams to ensure accurate food and beverage service aligned with guest expectations.
• Review banquet event orders (BEOs) and conduct pre-event meetings.
• Maintain inventory of banquet equipment and supplies; ensure proper care and storage.
• Manage banquet budget and control costs while maintaining high service standards.
• Collaborate with sales and events teams to improve offerings and guest satisfaction.

What you bring:

• Fluency in Spanish and English is required
• Minimum of three (3) years as Banquet Manager or similar role as a department head.
• Two (2) or more years’ experience in a luxury hotel or similar environment is preferred.
• Knowledge of Micros and Opera systems.
• Understanding of food safety standards and health regulations.
• Basic financial knowledge (e.g., labor cost, P&L, inventory).
• Availability to work evenings, weekends, and holidays.
• Proficiency in operating computer equipment.

What we offer:

• Competitive compensation: Salaries with an annual incentive plan for managerial roles at the Department Head level.
• Transport: Shuttle service from San Lucas and San Jose del Cabo.
• Uniforms: Complimentary dry cleaning for employee uniforms.
• Training & Development: In-house workshops for staff and management.
• Recognition: Employee Service Awards, Employee of the Month, and Employee of the Year.

Our Service Culture:

Four Seasons ranks among the world's best hotels and brands, thanks to our people. We believe each team member should experience dignity, pride, and satisfaction in their work.

Learn more:

• Company Site: www.fourseasons.com
• Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs