Banquets Manager

Four Seasons Resort Hualalai; Baja California; Presencial; USD 50,000 - 70,000; Jornada completa

Descripción de la vacante

A leading luxury hotel is seeking a dynamic Banquets Manager to lead banquet operations and deliver exceptional guest experiences in a beautiful beach location. The ideal candidate will have management experience in luxury hospitality and a passion for creating memorable events.

Servicios

Competitive salary and annual incentive plan

Shuttle service from San Lucas and San Jose del Cabo

Complimentary dry cleaning for uniforms

In-house training workshops

Employee recognition programs

Formación

• Minimum three years as a Banquet Manager or similar.
• Preferred experience in a luxury hotel environment.
• Ability to work flexible hours including evenings and weekends.

Responsabilidades

• Oversee all banquet operations ensuring timely service.
• Supervise and train banquet staff.
• Coordinate with kitchen and catering for accurate service.

Conocimientos

Fluency in Spanish

Fluency in English

Knowledge of Micros

Knowledge of Opera systems

Understanding of food safety standards

Basic financial knowledge

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicenter for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Located in LA RIBERA, our resort will be part of the exclusive Costa Palmas community, featuring a private marina and a members-only beach and yacht club, along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos is a renowned luxury destination, ideal for our expansion in Mexico. We invite guests to experience our legendary service and explore Baja’s eastern cape with activities like swimming, snorkeling, sportfishing, golf, and desert adventures.

Learn more about the resort:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of the Banquets Manager:

The Banquets Manager is responsible for planning, coordinating, and supervising all banquet events within the resort, ensuring exceptional guest experiences and seamless execution. This role requires a dynamic leader who can manage a team, maintain high service standards, and collaborate with departments such as Sales, Culinary, and Events Coordination.

What you will do:

• Oversee all banquet operations from setup to breakdown, ensuring timely and efficient service.
• Supervise, train, and schedule banquet staff.
• Coordinate with the kitchen and catering teams to ensure accurate food and beverage service aligned with guest expectations.
• Review banquet event orders (BEOs) and conduct pre-event meetings to confirm event details.
• Maintain inventory of banquet equipment and supplies; ensure proper care and storage.
• Manage banquet budget and control costs while maintaining high service standards.
• Collaborate with sales and events teams to improve offerings and guest satisfaction.

What you bring:

• Fluency in Spanish and English is required
• A minimum of three (3) years as Banquet Manager or similar role as a department head.
• Two (2)+ years’ experience in a luxury hotel or similar environment is preferred.
• Knowledge of Micros and Opera systems.
• Understanding of food safety standards and health regulations.
• Basic financial knowledge (e.g., labor cost, P&L, inventory).
• Availability to work evenings, weekends, and holidays.
• Proficiency in operating computer equipment.

What we offer:

• Competitive salary and annual incentive plan for managerial roles at Department Head level.
• Shuttle service from San Lucas and San Jose del Cabo.
• Complimentary dry cleaning for uniforms.
• In-house training workshops for staff development.
• Recognition programs including Employee Service Awards, Employee of the Month, and Employee of the Year.

Service Culture:

Four Seasons ranks among the world’s best hotels, with a focus on our people’s dignity, pride, and satisfaction. We invite you to learn more about us:

• Company Site: www.fourseasons.com
• Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs