BANAMEX TECH LEAD SUPPORT C13 - Ciudad De Mexico

Banamex; Ciudad de México; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

Banamex, a leading financial services institution, seeks a Digital Software Engineering Sr Mgr to lead a high-impact development team in Mexico. You will guide architecture, deliver scalable software, and ensure high-quality, secure delivery across complex systems.

You will oversee design, development, and operational excellence, mentoring engineers, coordinating cross-functional teams, and driving best practices in CI/CD, testing, and incident response.

Qualifications

• Solid Java experience with microservices and REST APIs.
• Experience with Spring/Spring Boot and Angular.
• Strong enterprise architecture knowledge and cloud familiarity.
• Proficient in Git and software configuration management.
• Experience in troubleshooting production incidents and Agile environments.

Responsibilities

• Lead and technically coordinate the development team.
• Participate in design and evolution of applications.
• Perform technical decisions with developers and architecture teams.
• Supervise code reviews and promote code quality.
• Coordinate L3 incident support and identify root causes.
• Troubleshoot applications and services in production.
• Coordinate activities across development, support, infra and business.
• Monitor bugs, defects, vulnerabilities, and technical debt.
• Ensure development standards, security, documentation and architecture.
• Identify technical risks and propose proactive improvements.
• Support the team with blockers and facilitate problem resolution.
• Track deliverables and priorities with clear stakeholder communication.

Skills

Java

Microservices

REST APIs

Spring / Spring Boot

Angular

Enterprise Architecture

Cloud platforms

Git

Troubleshooting

Agile/Scrum

Education

Bachelor's degree

Master's degree preferred

Tools

Docker

Kubernetes

OpenShift

CI/CD

SQL

Job description

The Digital S/W Engineer Sr Mgr accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities

• Possess the ability to continuously build a network of talent inside and outside of the company.
• Create mechanisms to help onboard new talent to the organization and be able to mentor others.
• Effectively coach and give feedback to direct reports to help develop talent and support career development
• While managing the team you will be able to apply performance standards and identify resource needs for the team in order to set and balance goals across team to optimize performance against department goals and employee development. This will include the ability to describe strategic importance of vision inside and outside of the team and to set and articulate expectations around leadership behavior; including role model behavior that exemplifies Citi’s leadership principles.
• Design, implement, and deploy software components and solve difficult problems generating positive feedback.
• Have a solid understanding of development approaches (and how to best use them).
• Able to work independently and with your team to deliver software successfully.
• Deliver work that is consistently of a high quality (e.g., secure, testable, maintainable, low-defects, efficient, etc.) and incorporates best practices. Your team trusts your work.
• Code reviews tend to be rapid and uneventful; provide useful code reviews for changes submitted by others.
• Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve your team’s software, making it better and easier to maintain.
• Make improvements to your team’s development and testing processes.
• Have established good working relationships with team-mates and peers working on related software.
• Recognize discordant views and take part in constructive dialogue to resolve them.
• Able to confidently train new team-mates about your customers, what your team’s software does, how it is constructed, tested, operates, and how it fits into the bigger picture
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Recommended Qualifications

• 6-10 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.
• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)
• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.
• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.
• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education

• Bachelor’s/University degree, Master’s degree preferred

Responsabilidades principales

• Liderar y coordinar técnicamente al equipo de desarrollo.
• Participar activamente en el diseño, desarrollo y evolución de aplicaciones.
• Analizar soluciones y tomar decisiones técnicas junto con desarrolladores y equipos de arquitectura.
• Supervisar y realizar code reviews, promoviendo buenas prácticas y calidad de código.
• Coordinar la atención de incidentes de soporte L3, identificando causa raíz y definiendo soluciones permanentes.
• Realizar troubleshooting de aplicaciones y servicios ante problemas complejos en producción.
• Coordinar actividades entre equipos de desarrollo, soporte, infraestructura y áreas de negocio.
• Dar seguimiento a bugs, defectos, vulnerabilidades, deuda técnica e incidentes.
• Asegurar el cumplimiento de estándares de desarrollo, seguridad, documentación y arquitectura.
• Identificar riesgos técnicos y proponer mejoras de forma proactiva.
• Apoyar al equipo en bloqueos técnicos y facilitar la resolución de problemas.
• Dar seguimiento a entregables y prioridades, manteniendo una comunicación clara con los diferentes stakeholders.

Conocimientos técnicos

Indispensables

• Experiencia sólida en Java.
• Desarrollo de microservicios y APIs REST.
• Experiencia con Spring / Spring Boot.
• Conocimientos de Angular.
• Arquitectura y diseño de aplicaciones empresariales.
• Integración entre servicios y sistemas.
• Git y prácticas de control de versiones.
• Experiencia realizando troubleshooting y análisis de incidentes productivos.
• Conocimiento de metodologías ágiles, preferentemente Scrum.

Deseables

• CI/CD y DevOps.
• Contenedores y orquestación, por ejemplo Docker / Kubernetes / OpenShift.
• Herramientas de observabilidad y monitorización.
• Conocimientos de SQL y bases de datos.
• Experiencia trabajando con aplicaciones críticas o entornos financieros/bancarios.

Job Family Group

Technology

Job Family

Digital Software Engineering

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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