Banamex Op Cajero 173 Chilpancingo

Citibank (Switzerland) AG; Chilpancingo de los Bravo; Híbrido; MXN 167.000 - 234.000; Jornada completa

Descripción de la vacante

Citi Chilpancingo is seeking an entry-level Teller to support daily branch activities and deliver high-quality client service through accurate cash handling, deposits, and transactions.

You will identify referral opportunities, educate clients on digital tools, follow policies and regulatory controls, and work with the team to resolve client issues while maintaining knowledge of accounts and Citi products.

Formación

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.
• High School diploma or equivalent.

Responsabilidades

• Serve as the first point of contact for Citi clients with friendly, efficient customer service.
• Perform banking transactions including managing cash, deposits, and vault cash.
• Identify referral opportunities for new products and services based on client goals.
• Educate clients on digital and self-service options offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures.
• Ensure client needs are met and manage issues, escalating when needed.
• Maintain knowledge of client accounts and Citi products.

Conocimientos

Customer service

Sales

Money handling

Problem solving

Teamwork

Communication

Educación

High School diploma or equivalent

Descripción del empleo

## Banamex Op Cajero 173 ChilpancingoApply: On-Site: Chilpancingo Guerrero Mexico: Full time: Posted Today: End Date: October 13, 2026 (7 days left to apply): 261000198The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. **Responsibilities:*** Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service* Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash* Identify referral opportunities for new products and services based on client’s financial goals* Educate clients on digital and self-service opportunities offered by Citi* Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets* Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed* Maintain working knowledge of client accounts as well as new and existing products and services offered.* Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Qualifications:*** Previous relevant experience preferred* Demonstrated sales and customer service experience* Money handling experience* Effective problem solving and communication skills* Ability to work well in a team oriented environment**Education:*** High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.