Banamex Op Cajero 0786

Citibank (Switzerland) AG; Cuernavaca; Híbrido; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Banamex Cuernavaca is seeking an entry-level Teller to support daily branch operations and deliver high-quality client service. You will handle cash transactions, deposits, and vault cash while educating customers on Citi’s digital options.

The role emphasizes sales opportunities, adherence to policies, and providing an exceptional client experience. Applicants should have a high school diploma or equivalent, with strong communication and teamwork skills, and a willingness to learn in a

Formación

• Experience in a front-line service role is preferred.
• Ability to handle cash accurately and securely.
• Strong communication and interpersonal skills.
• Willingness to learn and promote digital/self-service options.

Responsabilidades

• Serve as the first point of contact for Citi clients with a friendly, efficient service mindset.
• Perform banking transactions accurately, manage cash supply, deposits, and maintain branch vault cash.
• Identify opportunities to refer clients to Citi products and services based on financial goals.
• Educate clients on digital and self-service channels offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to ensure safety and asset protection.
• Ensure client needs are met and address issues promptly, escalating as needed.
• Maintain up-to-date knowledge of client accounts and Citi products.

Conocimientos

Customer service

Money handling

Sales

Communication

Teamwork

Educación

High School diploma

Descripción del empleo

## Banamex Op Cajero 0786Apply: On-Site: Cuernavaca Morelos Mexico: Full time: Posted Today: End Date: October 13, 2026 (7 days left to apply): 261000285The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. **Responsibilities:*** Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service* Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash* Identify referral opportunities for new products and services based on client’s financial goals* Educate clients on digital and self-service opportunities offered by Citi* Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets* Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed* Maintain working knowledge of client accounts as well as new and existing products and services offered.* Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Qualifications:*** Previous relevant experience preferred* Demonstrated sales and customer service experience* Money handling experience* Effective problem solving and communication skills* Ability to work well in a team oriented environment**Education:*** High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.