BANAMEX - COORDINADOR COMERCIAL AFORE

Citi; Poza Rica; On-site; MXN 300,000 - 420,000; Full time

Job summary

Citi in Mexico is seeking an entry-level Field Sales Team Lead to provide strong leadership for a team delivering comprehensive sales support aligned with the Consumer Sales group. The role aims to ensure seamless Citi client service and help the team meet sales targets, while maintaining compliance and ethical standards.

The position requires experience in financial sales and customer service, plus leadership and communication skills.

Qualifications

• Previous relevant experience preferred.
• Experience in financial sales, customer service and management required.
• Proficient computer skills.
• Proactive leadership and motivational skills.
• Clear and concise written and verbal communication.
• Creative problem solving and decision making.

Responsibilities

• Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members.
• Service existing accounts and establish new accounts to increase revenue.
• Proactively approach Citi clients to identify needs and promote Citi products.
• Provide product information and outline features and benefits to clients.
• Identify cross-selling opportunities to sell other products.
• Achieve or exceed decided sales targets.

Skills

Experience preferred

Financial sales experience

Computer skills

Leadership

Communication skills

Problem solving

Education

Bachelor’s degree

Job description

• Previous relevant experience preferred

The Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Responsibilities

• Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
• Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
• Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products
• Provide advice and product information to Citi clients as appropriate, outlining features and benefits
• Identify cross-selling opportunities to sell other products
• Achieve or exceed decided sales targets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• Previous relevant experience preferred
• Experience in financial sales, customer service and management required
• Proficient computer skills
• Proactive leadership and motivational skills
• Consistently demonstrates clear and concise written and verbal communication
• Creative problem solving and decision-making skills

Education

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Consumer Sales

Job Family

Field Sales

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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