BANAMEX- Analista UX

Citigroup Inc.; Ciudad de México; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Citigroup Inc. seeks a User Experience Intermediate Analyst to contribute to the research, analysis and design of digital products and systems.

You will partner with Product and Technology teams to deliver intuitive experiences and usable interfaces for clients and internal users. The role involves discovery, research, ideation, and design, plus managing design systems and delivering interactive prototypes and high-fidelity designs to development partners.

Formación

• 2 - 5 years of UX research, analysis and design experience.
• Proficient with professional design tools for wireframes, prototypes and high-fidelity designs.
• Strong written and oral communication skills are required.
• Interest in banking or finance is beneficial.
• Basic HTML/CSS development skills are a plus.

Responsabilidades

• Participate in meetings with users, clients, product sponsors and technology to understand project requirements.
• Perform UX research, define IA, user journeys, and create personas.
• Use metrics and data to support decision-making.
• Collaborate with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create.
• Perform relevant testing to validate and inform design decisions.
• Create wireframes, prototypes, and high-fidelity designs using Sketch, InVision, Axure, and the Adobe suite.
• Handover details to development teams with necessary assets.
• Provide ongoing support to development with regular UX review checkpoints.
• Stay updated with latest UX practices, innovations and tools.
• Ensure ADA/WCAG accessibility compliance in designs.

Conocimientos

Attention to detail

Analytical skills

Communication skills

Banking knowledge

HTML/CSS basics

Educación

Bachelor's degree

Herramientas

Sketch

Figma

AdobeXD

Axure

InVision

Descripción del empleo

The User Experience Intermediate Analyst is an intermediate level role, materially contributing to the research, analysis and design of digital products and systems.

User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.

The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.

Responsibilities

• Participate in meetings with users, clients, product sponsors and technology to understand project requirements


• Perform UX research, define IA, user journeys, and create personas.


• Use available metrics and data to support decision-making


• Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions


• Perform relevant testing to validate and inform design decisions


• Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite


• Apply a positive and constructive attitude to all feedback


• Use the approved design system


• Adhere to design standards and best practices


• Perform detailed handover to development teams, ensuring they have all they need to implement the designs


• Provide ongoing support to development, with regular UX review checkpoints as needed


• Keep up to date with the latest UX practices, innovations, and tools


• Ensure all designs comply with ADA/WCAG standards for accessibility


• Deliver on-time, escalating where timelines cannot be met


• Help to support new starters in the team


• Confidently challenge substandard work by other team members


• Participate in the wider UX community of practice


• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2 - 5 years of relevant experience


• Strong attention to detail & analytical skills


• Excellent written and oral communication skills


• Skilled in a professional design tool e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.


• Keen interest in, or knowledge of, banking or finance


• HTML/CSS Development Skills

Education

• Bachelor’s degree/University degree or equivalent experience

Job Family Group

Technology

Job Family

Digital Design Engineering

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.