B2C Sales Operations Manager (Europe)

TripleTen; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading EdTech company is looking for a detail-oriented B2C Sales Operations Manager. This fully remote position focuses on sales commissions management and driving operational excellence for the USA market. The ideal candidate will bring strong analytical skills, experience in sales operations, and a collaborative spirit to enhance sales effectiveness in a dynamic environment.

Servicios

Remote, Full Time Role

Experience in high growth EdTech company

Comfortable digital office with modern tools

Growth opportunities in a rapidly expanding company

Internationally distributed team across 40+ countries

Formación

• 4+ years of experience in sales operations or business operations.
• At least 2 years managing B2C sales compensation plans.
• Strong proficiency in sales performance tools.

Responsabilidades

• Design and implement commission plans for sales teams.
• Maintain performance dashboards to track sales activities.
• Identify process optimization opportunities in sales.

Conocimientos

Analytical skills

Communication

Cross-functional collaboration

Educación

Bachelor's degree in Business, Finance, Operations

Herramientas

Excel

Google Sheets

Hubspot

Descripción del empleo

Description

About TripleTen

TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions.

Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading them to thrive in a new career.

Our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry.

TripleTen is a remote first organization mirroring our students who complete our bootcamps in a remote environment

We are seeking a detail-oriented and strategic B2C Sales Operations Manager to join our growing team. This role is critical in driving operational excellence, supporting the USA B2C sales organization, and ensuring the efficient management of sales compensation processes.

The ideal candidate will possess a strong background in sales operations, with specific experience managing and optimizing sales commission structures.

What you will do

Sales Commissions Management

• Design, implement, and maintain transparent and scalable commission plans for B2C sales teams.
• Ensure timely and accurate calculation and distribution of commission payments.
• Collaborate with Finance, HR, and Sales Leadership to align incentives with business goals.
• Act as the point of contact for commission-related inquiries and disputes, resolving them efficiently and fairly.

Sales Performance & Reporting

• Develop and maintain key performance dashboards and reporting tools to track sales activities, performance, and compensation metrics.
• Analyze trends to provide actionable insights and drive continuous improvements in sales effectiveness.
• Support forecasting and quota-setting processes through data analysis and cross-functional collaboration.

Process Optimization

• Identify opportunities to streamline sales processes and implement best practices.
• Support onboarding and training initiatives for sales tools, systems, and policies.
• Partner with Sales Enablement and Marketing to improve lead-to-close efficiency and conversion.

Systems & Tools Management

• Administer CRM systems and sales tools to support daily operations and performance tracking.
• Evaluate and implement technologies that improve automation and reduce manual effort across compensation and reporting processes

Requirements

• Bachelor's degree in Business, Finance, Operations, or a related field; advanced degree a plus.
• 4+ years of experience in sales operations or business operations, with at least 2 years managing B2C sales compensation plans.
• Strong analytical skills with proficiency in Excel, Google Sheets, Hubspot and similar sales performance tools (e.g., Salesforce, Xactly, CaptivateIQ, or similar).
• Experience with CRM administration and compensation software platforms.
• Excellent communication and cross-functional collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment with high attention to detail.

Preferred Qualification

• Experience in a subscription-based, eCommerce, or high-volume B2C environment.
• Understanding of compliance considerations and data governance as it relates to sales compensation.
• Background in change management or process improvement methodologies (e.g., Lean, Six Sigma).

What we can offer you

• Remote, Full Time Role
• Monthly Compensation 4k - 5k euros per month.
• Experience in a high growth EdTech company focusing on the US market.
• A comfortable digital office. We use modern digital tools - Slack, Miro, Notion, Zoom — to make working together seamless.
• Growth. Our company is expanding quickly, so it's a great time to get on board and challenge yourself.
• Internationally distributed team across 40+ countries. Exceptional teammates, who love what they do.

Disclosures

*At this time we are unable to offer H1B sponsorship opportunities.

This description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

*TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.