Automotive Resident Engineer: Customer Interface and Launch

Itera Mobility Engineering; Puebla de Zaragoza; On-site; MXN 1,662,000 - 2,216,000; Full time

Benefits offered by this job

Medical health insurance

Training and professional development

Flexible working hours and smartwork

Hybrid model

Job summary

Itera Mobility Engineering is seeking a Resident Engineer to act as the primary technical interface with a key automotive customer at their technical center. You will support the full product lifecycle from RFQ through post-SOP, coordinating with global teams across systems, software, electrical, and validation to ensure timely delivery and issue resolution.

The role requires strong automotive engineering experience, excellent customer-facing skills, and the ability to drive cross-functional

Qualifications

• 3+ years of experience in a Resident Engineer or similar customer-facing engineering role in the automotive industry.
• Experience working with an automotive OEM engineering organization or technical center.
• Strong understanding of automotive product development processes, milestones, and gate reviews.
• 2+ years of automotive validation and/or product development experience preferred.
• Experience with issue-tracking and project management tools such as JIRA, Redmine, IBM RTC or similar platforms.
• Experience with automotive electronics products (displays, infotainment, ECUs, BCMs) and global customer teams.

Responsibilities

• Act as the primary local technical interface between the customer and the company's engineering organization.
• Support customer activities throughout the complete product development lifecycle, from RFQ through SOP and post-SOP.
• Participate in internal and customer-facing technical, program, quality, and development meetings.
• Coordinate with global R&D and cross-functional teams across Systems, Software, Electrical, Mechanical, Validation, Quality, Manufacturing, Purchasing, Program Management, and Sales.
• Support on-site customer development, testing, validation, and issue-resolution activities.
• Communicate technical status, risks, open issues, and action plans to the customer and internal management.
• Lead or support technical discussions, reviews, and negotiations with the customer.
• Participate in program reviews, development milestones, gate reviews, and escalation meetings.
• Ensure customer requirements and expectations are clearly communicated to internal engineering teams.
• Provide regular reporting on program status, technical risks, open issues, and customer concerns.
• Support continuous improvement initiatives and contribute to technical proposals and product development activities.

Skills

Customer-facing Eng

Automotive exp

OEM collaboration

Cross-functional coord

English proficiency

On-site work

Education

Bachelor's or Master’s in Engineering

Tools

JIRA

Redmine

IBM RTC

Job description

Itera Mobility Engineering is seeking a Resident Engineer to act as the primary technical interface with a key automotive customer at their technical center. You will support the full product lifecycle from RFQ through post-SOP, coordinating with global teams across systems, software, electrical, and validation to ensure timely delivery and issue resolution.

The role requires strong automotive engineering experience, excellent customer-facing skills, and the ability to drive cross-functional