Automation-Driven Business Systems Analyst

Flextronics - The Flex Company; Santiago Tulantepec; On-site; MXN 268,000 - 402,000; Full time

Benefits offered by this job

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Job summary

Flextronics - The Flex Company is seeking a Business Systems Analyst to join our Juarez (South Campus) IT team. You will analyze complex business problems and design automated systems to improve efficiency, supporting IT project teams and maintaining information systems to meet user needs.

Your day includes handling 2nd/3rd line incidents, recording resolutions, diagnosing data quality issues, and ensuring service availability for manufacturing systems.

Qualifications

• Degree in Systems Engineering or related field.
• Intermediate-Advanced English.
• 100% on-site role.
• Schedule flexibility for support is essential.
• Knowledge of SQL Server databases required.
• Development skills.
• Basic knowledge of networking and technical support.
• Basic knowledge of servers.

Responsibilities

• Provide solutions to incidents at second and third functional/technical level.
• Record occurrence and resolution of support incidents.
• Implement and register permanent solutions to IT service failures.
• Diagnose quality problems of application data.
• Define, plan and implement preventive actions to avoid future incidents.
• Prioritize and resolve IT service incidents.
• Ensure availability of floor control systems.
• Scale and escalate to service provider when needed.
• Install and update applications on servers providing services to manufacturing.

Skills

SQL Server

Development

Networking

Servers

Education

B.S. Systems Engineering

Job description

Flextronics - The Flex Company is seeking a Business Systems Analyst to join our Juarez (South Campus) IT team. You will analyze complex business problems and design automated systems to improve efficiency, supporting IT project teams and maintaining information systems to meet user needs.

Your day includes handling 2nd/3rd line incidents, recording resolutions, diagnosing data quality issues, and ensuring service availability for manufacturing systems.