Associate Project Manager

HSBC; Ciudad de México; Presencial; MXN 30,000 - 70,000; Jornada completa

Descripción de la vacante

An established industry player is seeking an experienced Associate Project Manager to lead transformative projects within their Global Service Center. This role involves managing diverse teams and driving change initiatives, ensuring alignment with strategic goals. The ideal candidate will have a strong background in technology project management, particularly in telecom infrastructure. Join a forward-thinking organization that values innovation and offers a supportive environment for professional growth. If you're ready to make a significant impact and thrive in a dynamic setting, this opportunity is for you.

Servicios

Enhanced leave policies

Flexible working opportunities

Professional development programs

Formación

• Experience delivering change programmes in technology organizations.
• Proficiency in Project Management methodologies including Waterfall and Agile.

Responsabilidades

• Lead end-to-end execution of projects including planning and governance.
• Build strong relationships with stakeholders across global functions.

Conocimientos

Project Management

Business Analysis

Analytic Skills

Change Management

Stakeholder Management

Agile Methodologies

Waterfall Methodologies

Networking Knowledge

Educación

Bachelor's Degree in a related field

Herramientas

Jira

Confluence

MS Project

Clarity

Descripción del empleo

Job Description

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Project Manager.

Role Purpose:

Project Managers often play a people/team management role within projects/programmes. They may also have line management responsibility for junior resources within their resource pool. The specific purpose of this role is to establish, deliver, manage, direct, track, and report on the progress of several group-wide projects/programmes to ensure HSBC meets its obligations in key Infrastructure Delivery capabilities.

This role will establish and deliver projects within the Connectivity Transformation and Change team for Change the Bank (CtB) portfolios, which may include but are not limited to: Service Sustainability portfolio (SSP), Transformation, CTO Corporate Services Estate portfolio.

Main Activities:

1. Provide oversight of the programme(s)/project(s)’ financial and outcome accountability, reporting to a Portfolio Manager within CTO Connectivity.
2. Build strong relationships with senior stakeholders within IT, Global Businesses, Finance.
3. Work closely with the Portfolio Manager, the Connectivity Transformation and Change team, and senior stakeholders to ensure alignment with the wider change portfolio and group strategy.
4. Provide a board-level overview of progress, lead multidisciplinary teams across global regions and functions.
5. Lead end-to-end execution of projects, including definition, planning, execution, governance, financial and resource management, and change management.
6. Provide financial analysis and contextualize financial data into business conclusions.
7. Ensure adherence to financial processes and procedures set by HSBC Group, regulators, and CTO PM Practice.
8. Identify and escalate budget-related risks, issues, and opportunities.
9. Ensure effective handover of projects into Business-as-Usual operations for benefits realization.
10. Deploy HSBC Change Frameworks and methodologies, instilling good project disciplines.

Requirements:

• Understanding of technical teams on Contact Centre, Cloud technologies, Networking Infrastructure, Firewalls, Routing, Solution Architecture and Design.
• Experience delivering change programmes within a Technology organization, specifically in telecom Infrastructure.
• Experience with Session Border Controller, Genesys deployments.
• Knowledge of automation products managing contact centre projects with platform experience.
• Familiarity with Clarity, Jira, Confluence, MS Project.
• Business analysis skills for assessing and recommending connectivity infrastructure projects.
• Proficiency in Project Management methodologies including Waterfall and Agile.
• Ability to influence in a matrix environment and establish partnerships at all organizational levels.
• Experience implementing large-scale organizational, procedural, technology, and people change programmes.
• Subject Matter Expert in Networking, with external supplier relationship management.
• Proven ability to interact positively with Senior Executives and manage global stakeholders.

Competencies:

• Analytic
• Self-driven
• Results Oriented
• Data management
• Adaptability

Due to urgent hiring needs, candidates with immediate right to work and no relocation requirements will be prioritized.

At HSBC, we offer enhanced leave policies supporting personal milestones and well-being, fostering a culture of balance and care.

HSBC is an equal opportunity employer committed to diversity and inclusion, providing professional development, flexible working, and growth opportunities. We welcome applications from all qualified persons regardless of gender, ethnicity, religion, or other status.

Personal data collected will be used in accordance with our Privacy Statement available on our website.

***Issued By HSBC Electronic Data Processing Mexico Private Ltd***