Associate Global Quality Documentation LATAM

Ingredion; Región Centro; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global ingredients company is looking for an Associate Global Quality Documentation in Guadalajara, Mexico. You will oversee customer requests related to quality documentation, ensuring customer satisfaction through effective collaboration across technical and manufacturing teams. Ideal candidates have a Bachelor's Degree in Chemistry or related fields, with excellent time management and communication skills. This role is remote with no relocation available.

Servicios

Competitive salary and performance-based pay

Comprehensive health and wellness support

Career growth opportunities

Employee recognition program

Employee discount program

Formación

• Basic knowledge of hydrocolloids, corn wet milling process, starches, sweeteners.
• Ability to work independently with minimal supervision.

Responsabilidades

• Collaborate with teams to complete product standard documentation.
• Maintain and update quality documentation on portals.
• Manage all quality documentation and prioritize customer requests.

Conocimientos

Excellent time management and multitasking skills

Strong attention to detail

Strong communication skills

Educación

Bachelor’s Degree in Chemistry, Food Science, or related field

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

Overview

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you are just starting your career or bringing years of experience, there is a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Guadalajara

Workplace type: Remote

Join our Global Quality team and help us deliver excellence in customer satisfaction through quality documentation and collaboration across technical and manufacturing teams.

As an Associate Global Quality Documentation, you will oversee the support of customer requests related to Quality by providing documents and product information, such as specifications, or completing customer questionnaires. You will support our GTM to ensure customer satisfaction and act as the responsible party for all Quality Documentation Requests in Brazil.

This role reports to the SA Quality Documentation Team Lead.

Responsibilities

• Collaborate with technical, manufacturing, quality, and customer support groups to complete/develop product standard documentation.
• Develop and maintain a deep understanding of our products and manufacturing sites.
• Maintain and update the Ingredion and customer portals with quality documentation.
• Organize and manage all quality documentation and standard letters.
• Ensure documentation responses to customer requests are complete and prioritized.

Qualifications

• Bachelor’s Degree in Chemistry, Food Science, or related engineering/science field; or equivalent experience in quality, operations, or regulatory areas.
• Basic knowledge of hydrocolloids, corn wet milling process, starches, sweeteners, or food ingredients.
• Ability to work independently with minimal supervision.
• Excellent time management and multitasking skills.
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and database software.

Who you are

• Passionate drive for results and achievement of team objectives.
• Operational agility and adaptability in uncertain situations.
• Strong communication skills across all levels of the organization.
• Excellent listening and organizational skills.
• Strong attention to detail.

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Career Growth – Learning, training, and development opportunities, including tuition reimbursement.
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel.

Relocation Available: No