The Associate Director, Commercial Logistics LATAM, will have general management responsibilities for distribution center & warehouse operations, import/export operations, and outbound transportation across the LATAM region.
The incumbent will have line management responsibility for products receipt, inventory control, order configuration, outbound processing, order/shipment quality and other value added services. They will interact within and across organizational boundaries including Global Supply Chain, Planning, Finance, QA, and the Commercial teams.
We are seeking a visionary Associate Director to lead and transform our logistics operations into a strategic enabler of customer satisfaction and business growth. This role requires a forward-thinking leader who thrives on challenging the status quo, driving innovation, and aligning logistics strategies with evolving customer expectations and business goals.
RESPONSIBILITIES:
Team Leadership
- Inspire, mentor, and develop a high-performing logistics team.
- Foster a culture of accountability, innovation, and collaboration.
- Lead change management efforts to support transformation and growth.
Operational Excellence
- Oversee, drives and manage transportation, warehousing, distribution, and inventory management across all regions.
- Develops annual warehouse budgets. Manages operational expenses relative to distribution operations; analyzing variances and initiating corrective actions.
- Works with the regional and global logistics teams to drive competitive costs across the logistics and transportation modes – warehouse, ocean, air, truck and parcel.
- Drive continuous improvement initiatives using data analytics, KPIs, and lean methodologies.
- Ensure compliance with all regulatory, safety, and environmental standards.
Strategic Leadership
- Develop and execute a long-term logistics strategy aligned with corporate objectives and customer needs.
- Identify and implement innovative logistics models and technologies to improve efficiency, agility, and scalability.
- Continuously assess global logistics trends and proactively adapt strategies to maintain competitive advantage.
Customer-Centric Logistics
- Design logistics solutions that enhance the customer experience, reduce lead times, and improve service levels.
- Collaborate with commercial and customer service teams to ensure logistics supports a seamless end-to-end customer journey.
- Ensures all policies, practices and standards are consistent with business objectives and supports a multi-site operating environment.
Stakeholder Communication
- Serve as the primary liaison between logistics and internal stakeholders including Sales, Finance, IT, Global Suppl Chain and Manufacturing.
- Build strong relationships with external partners, including 3PLs, carriers, and suppliers, to ensure service excellence and cost optimization.
- Communicate logistics performance, risks, and opportunities clearly and persuasively to executive leadership.
REQUIREMENTS:
- Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
- 10+ years of progressive experience in logistics or supply chain leadership roles.
- Proven track record of strategic thinking and driving transformational change.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and stakeholder management abilities.
- Experience with ERP, WMS, TMS, and data analytics tools.
- Robust understanding of WMS, TMS and Workforce Management applications, SAP, MS Dynamics 365 or similar ERP system required.
- Experience in applying Good Distribution Practices (GDP) to warehouse operations.
- 3PL Management experience, including contracting, negotiation, and operational oversight.
- Accountability for distribution center startups, transfers, and exits.
- Experience with Network Design, Warehouse Technology, and LEAN principles.
Desirable requirements:
- Expertise in managing an automated DC or Warehouse Operations environment.
- Knowledge of inventory control, material handling, production, accounting/P&L management and financial theories.
- Ability to adapt quickly in an environment of shifting priorities with a strong sense of urgency; developed analysis, reasoning and decision-making skills.
- Experience operating within a metric/KPI driven culture.
- Ability to work in a fast-paced environment, managing multiple tasks concurrently.
- Excellent analytical, research and problem-solving skills with a keen attention to detail.
- Self-motivated, self-directed, capable of making large scale decisions independently.
- Strong oral & written communications skills and able to effectively communicate and influence at all levels inside and outside of the organization.
- Industry group affiliation in Distribution & Logistics Experience in MS Office; Advanced skills preferred in Excel, or similar database management applications.