Assistant Store Manager - Galerías Serdan

PUMA Group; Puebla; Presencial; MXN 25,000 - 45,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company that values SPEED & SPIRIT! In this dynamic role, you will support the Store Manager in driving sales and enhancing customer experiences. This position is perfect for those looking to grow from a Cashier or Sales Associate to a Store Manager. With a focus on teamwork and individual talent, your contributions will help position the brand as the fastest sports company globally. Enjoy a full-time schedule with comprehensive benefits, including bonuses, discounts, and a supportive work environment that celebrates diversity.

Servicios

Uniform

Direct Employment Contract

Life Insurance

Meal Vouchers

Savings Fund

Vacation Bonus

Profit Sharing

Employee Discounts

Formación

• 2-4 years of management experience in retail, preferably in apparel/footwear.
• Proven ability to exceed sales targets and maintain customer satisfaction.

Responsabilidades

• Support Store Manager in achieving sales and profitability goals.
• Train and develop high-performing team members.

Conocimientos

Retail Management

Customer Service

Sales Target Achievement

Problem Solving

Communication Skills

Educación

High School Diploma

Bachelor's Degree (Preferred)

Herramientas

POS Systems

Sales Management Software

Descripción del empleo

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

Support the Store Manager in strategic management and sales promotion to meet or exceed goals, KPIs, and profitability objectives, positioning PUMA as the fastest sports brand in the world. This is a developmental position for talented Cashiers or Sales Associates aiming to progress to Store Manager roles.

YOUR TALENT:

• Ensure the store consistently achieves or exceeds sales, KPIs, and profitability targets through effective short- and medium-term planning, expense control, sales, and service.
• Maintain high standards of customer experience in line with PUMA’s brand values and service standards.
• Assist the Store Manager in recruiting, training, developing, and replacing high-performing team members, managing results and staff.
• Act as Store Manager in the absence of the Store Manager.
• Support the Store Manager in preparing and conducting performance reviews.
• Ensure the successful completion of local and global training programs required for the role to boost store results.
• Assist in analyzing customer profiles, buying trends, and competitive information to impact and drive the business.
• Manage and monitor loss prevention initiatives.
• Execute and process merchandise entry and exit.
• Handle accurate sales transactions, exchanges, and refunds, operate POS terminals properly, and ensure correct application of discounts and employee purchases per policy.
• Maintain physical store conditions as per guidelines and communicate maintenance needs promptly.
• Implement necessary measures to ensure a safe working environment for staff and customers.
• Work flexible hours, including weekends, nights, and holidays; overtime may be required.

Requisitos:

• 2 to 4 years of management experience with a focus on retail customer service (preferably apparel/footwear) with proven results.
• Proven ability to exceed sales targets, meet payroll goals, and identify, hire, train, and retain top talent. Strong problem-solving, effective communication, and group presentation skills.

Full-time schedule, 44 hours weekly.

Legal benefits include:

• IMSS
• INFONAVIT
• Vacation bonus of 50%
• Profit sharing
• Annual bonus equivalent to 30 days of gross salary

Additional benefits:

• Uniform
• Direct employment contract
• 6% meal vouchers, capped according to tax laws
• 6% savings fund, capped according to tax laws
• Life insurance equivalent to 25 months of gross salary under group policy
• DISCOUNTS: 25% Outlet, 40% Fullprice

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns PUMA, Cobra Golf, and stichd, headquartered in Herzogenaurach, Germany.

PUMA is an equal opportunity employer, committed to diversity and inclusion. We welcome applicants regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. We do not tolerate harassment or discrimination of any kind.