Assistant Restaurant Manager

Four Seasons Resort Hualalai; Cabo San Lucas; Presencial; USD 30,000 - 60,000; Jornada completa

Descripción de la vacante

An established industry player seeks a dedicated Assistant Restaurant Manager to support daily operations and ensure exceptional guest experiences. This role offers a unique opportunity to lead a team in a luxury setting, focusing on customer satisfaction, staff development, and operational efficiency. Join a renowned organization that values its people and offers competitive salaries along with professional growth opportunities. If you are passionate about hospitality and thrive in a dynamic environment, this is the perfect chance to elevate your career.

Servicios

Competitive salary

Annual incentive plan

Shuttle service

Complimentary dry cleaning for uniforms

In-house workshops for staff and management

Employee Service Awards

Employee of the Month & Year

Formación

• Minimum 3 years in Food & Beverage as a department head.
• Experience in a luxury hotel or similar environment preferred.

Responsabilidades

• Assist with daily operations including opening/closing procedures.
• Monitor performance, provide guidance, and motivate team members.

Conocimientos

Fluency in Spanish

Fluency in English

Food & Beverage Management

Customer Service

Knowledge of Micros and Opera systems

Basic financial knowledge

Herramientas

Micros

Opera

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicenter for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, dubbed "the aquarium of the world" by oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Located in LA RIBERA, our resort is part of the exclusive Costa Palmas community, which includes a private marina and a members-only beach and yacht club, along a pristine two-mile stretch of white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos is a renowned luxury destination, ideal for our expansion into Mexico. We invite guests to experience Four Seasons' legendary service and explore Baja's eastern cape with activities like swimming, snorkeling, sportfishing, golf, and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of Assistant Restaurant Manager:

Supports the Restaurant Manager in daily operations to ensure smooth, efficient, and customer-focused service. This role involves supervising staff, assisting in administrative tasks, maintaining high standards in food and service, and ensuring an excellent guest experience. The Assistant Manager acts as a leader on the floor and a key contact when the Restaurant Manager is unavailable.

What you will do:

• Assist with daily operations including opening/closing procedures.
• Monitor performance, provide guidance, and motivate team members.
• Handle customer complaints or concerns professionally and promptly.
• Assist in monitoring sales, labor costs, and other KPIs.
• Help with stock control, inventory checks, and supply orders.
• Follow cash handling and reconciliation procedures.
• Maintain staff schedules in coordination with the Restaurant Manager.

What you bring:

• Fluency in Spanish and English is required
• A minimum of three (3) years in Food & Beverage as a department head
• Two (2) + years’ experience in a luxury hotel or similar environment is preferred
• Knowledge of Micros and Opera systems
• Understanding of food safety standards and health regulations
• Basic financial knowledge (e.g., labor costs, P&L, inventory)
• Availability to work evenings, weekends, and holidays
• Proficiency in operating computer equipment

What we offer:

• Competitive salary and annual incentive plan for managerial roles at Department Head level
• Shuttle service from San Lucas and San Jose del Cabo
• Uniforms: Complimentary dry cleaning for uniforms
• Training & Development: In-house workshops for staff and management
• Recognition: Employee Service Awards, Employee of the Month & Year

Service Culture:

Four Seasons ranks among the world's best hotels and brands, with our greatest asset being our people. We believe in dignity, pride, and satisfaction in what we do.

Learn more:

• Company Site: www.fourseasons.com
• Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs