Assistant Restaurant Manager

Four Seasons; Cabo San Lucas; Presencial; USD 30,000 - 60,000; Jornada completa

Descripción de la vacante

An established industry player in luxury hospitality is seeking an Assistant Restaurant Manager to support daily operations and ensure exceptional guest experiences. This role involves leading a team, handling customer concerns, and maintaining high standards in food and service. The ideal candidate will have a strong background in Food & Beverage management within a luxury hotel setting, coupled with fluency in both Spanish and English. Join a team that values employee recognition and offers a supportive environment for growth and development. This is a fantastic opportunity to make a significant impact in a stunning location renowned for its beauty and adventure.

Servicios

Highly competitive salaries

Annual incentive plan

Shuttle service

Complimentary dry cleaning for uniforms

In-house training workshops

Employee Service Awards

Employee of the Month & Year Awards

Formación

• 3+ years in Food & Beverage as a department head.
• Experience in luxury hotel environment is a plus.

Responsabilidades

• Assist in daily operations and staff supervision.
• Handle customer complaints and monitor performance.
• Manage stock control and assist with scheduling.

Conocimientos

Fluency in Spanish

Fluency in English

Customer service

Team leadership

Conflict resolution

Educación

Experience in Food & Beverage

Experience in luxury hotel environment

Herramientas

Micros

Opera System

Computer equipment

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

About the role of Assistant Restaurant Manager

Supports the Restaurant Manager in daily operations to ensure smooth, efficient, and customer-focused service. This role involves supervising staff, assisting in administrative tasks, maintaining high-quality standards in food and service, and ensuring an excellent guest experience. The Assistant Manager acts as a leader on the floor and a key point of contact when the Restaurant Manager is unavailable.

What you will do:

• Assist with day-to-day operations including opening/closing procedures.
• Monitor performance, provide guidance, and help motivate team members.
• Handle customer complaints or concerns professionally and promptly.
• Assist in monitoring daily sales, labor costs, and other KPIs.
• Help with stock control, inventory checks, and ordering supplies.
• Follow cash handling and reconciliation procedures.
• Maintain staff schedules in coordination with the Restaurant Manager.

What you bring:

• Fluency in Spanish and English is required for this position.
• A minimum of three (3) years working in Food & Beverage as a department head.
• Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset.
• Requires Knowledge in Micros and Opera System.
• Knowledge of food safety standards and health regulations.
• Basic understanding of financials (e.g. labor cost, P&L, inventory).
• Availability to work evenings, weekends, and holidays as needed.
• Requires knowledge of how to operate computer equipment.

What we offer:

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level.
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort.
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms.
• Training & Development: In-house training workshops for line and management employees.
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards.

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs