Assistant Housekeeping Manager - Residences

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be a part of something truly special! Join the team of Four Seasons Cabo San Lucas at Cabo Del Sol as Assistant Housekeeping Manager. This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms and 61 Residences, with amenities including three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, a spa with ten treatment rooms, and The Clubhouse, which is designed as the place to host spectacular weddings and events for up to 250 people.

The role of the Assistant Housekeeping Manager

The Assistant Housekeeper Manager is responsible for supervising daily areas related to the cleaning department and managing the cleaning staff. This supervision is carried out in conjunction with the Housekeeping Director and/or the Assistant Housekeeping Director.

Knowledge and Skills

• At least 2-3 years of relevant work experience in a luxury hotel.
• Self-driven and a strategic resourcing professional.
• Able to work independently and under pressure in a fast-paced working environment.
• Good team spirit and cooperative with strong communication and interpersonal skills.
• Good command of both written and spoken Spanish and English.
• Ability to operate computer equipment and hotel computer systems.
• Great organizational skills.
• Attention to detail.
• Able to multitask and prioritize workload and projects simultaneously and efficiently.

Essential Functions

• Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
• Interviews, trains, and schedules the staff. Conducts performance evaluations and disciplines staff when needed.
• Schedules work to be done daily, collects room and floor status sheets for assigned work areas, and monitors each Room Attendant’s daily progress.
• Inspects completed rooms to assure that all standards have been met. Coaches employees on how to correct deficiencies when standards have been missed.
• Coordinates work orders in assigned section and follows up to be sure work is completed. Releases checkout rooms to be sold.
• Monitors the performance of House Attendants and ensures sufficient supplies are available on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators, and linen closets.

What to Expect:

• Be part of a caring team with a family spirit.
• Have opportunities to build a successful career with global potential.
• Work in a diverse and challenging environment and engage with the leadership team.
• Be recognized for your accomplishments.

About Four Seasons Hotels & Resorts:

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion, and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews, and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What it is Like to Work for Four Seasons Hotels & Resorts:

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service, and a passion for service. As a luxury brand, your work will also be guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience, and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

Learn more by visiting us at:

Company Site: www.fourseasons.com

Our Careers: Four Seasons Careers

LinkedIn: Four Seasons LinkedIn

Facebook: Four Seasons Facebook

Twitter: Four Seasons Twitter

We look forward to receiving your application!

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******