Asistente de Calidad

Parker Industrial II; Tijuana; Presencial; MXN 561,000 - 936,000; Jornada completa

Descripción de la vacante

A manufacturing company in Tijuana is seeking a candidate for a role focused on customer complaints and quality management. The position involves utilizing 8D methodology and PDCA projects for improvements. The ideal candidate should have solid communication skills and a good command of English. Knowledge of quality tools is essential, making this a pivotal role in ensuring customer satisfaction and process quality.

Formación

• Conversational English at 80% proficiency.
• Knowledge of core tools and quality management concepts.
• Experience with 7 quality tools for analysis and problem solving.

Responsabilidades

• Handle customer complaints using 8D methodology.
• Lead PDCA projects for scrap reduction and continuous improvement.
• Participate actively in quality near hits and safety.
• Sustain quality processes including audits and validations.

Conocimientos

Conversational English

Core tools Knowledge

Problem solving methodology

Great communication skills

Herramientas

Pareto

5 whys

Histogram

Ishikawa

Control Charts

Dispersion diagram

Verification sheets

Descripción del empleo

Responsibilities

• Customer complaints, 8D methodology,
• PDCA projects for scrap reduction and continuos improvement
• Safety Near hits
• Quality Near Hits
• Sustaining of quality process such as, MRB, MSA, Gage validations, Audits participacion, SCORE CARDS and customer service,
• COPQ activly reduction participation.
• LPAs
• QNH
• SNH

Qualifications

• Conversational English 80%
• Core tools Knowledge
• 7 Quality tools ( Pareto, 5 whys, Histogram, Ishikawa, Control Charts, Dispersion diagram, Verification sheets)
• PDCA proyects and priorisitation and follow up of actions
• Great comunication skills
• Problem solving methodology and attention to detail skills