Asesor Full Time

Nissan Motor Corporation; Aguascalientes; On-site; MXN 201,000 - 268,000; Full time

Job summary

Nissan Mexicana in Aguascalientes is seeking an Asesor (Full Time) to review and finalize customer liability statements and ensure accurate charges and adjustments. The role supports Nissan Canada Finance processes and requires attention to detail and basic English ability.

The position involves collaborating with internal teams, meeting service levels, and preparing statements for distribution. Education is in process with MS Office skills and a basic understanding of auto finance.

Qualifications

• Basic understanding of the auto finance industry.
• MS Office proficiency (Intermediate).
• English reading and writing required; speaking preferred.

Responsibilities

• Review customer liability statements for accuracy of charges, fees, and balances.
• Identify waivers, loyalty benefits, incentives, and adjustments per guidelines.
• Coordinate with internal departments to review and apply adjustments timely.
• Monitor outstanding requests to ensure timely liability statements.
• Maintain tracking records and documentation to support accuracy and audit needs.
• Finalize liability statements and forward files for printing and distribution.
• Escalate discrepancies to stakeholders for review and resolution.

Skills

Basic understanding of the autofinance

Education

Degree in process

Tools

MS Office

Job description

Location: Aguascalientes

Job Schedule: Schedules could fall within the time frame (7:00 am until 6:00 pm) from Monday - Friday.

Education Requirement: Bachelor's degree not completed

Sponsorship: No

Come Drive Innovation with Us. We are currently looking for a Asesor (Full Time) to join our team in Aguascalientes.

Responsible for provides operational support to Nissan Canada Finance by reviewing and validating customer liability statements. The position is responsible for ensuring the accuracy of charges, applying approved waivers, incentives, and adjustments in accordance with established business rules, and preparing finalized liability statements for downstream processing and customer distribution.

A Day in the Life:

• Review customer liability statements to verify the accuracy of charges, fees, balances, and supporting documentation.
• Identify applicable waivers, loyalty benefits, incentives, and other authorized adjustments based on established guidelines.
• Coordinate with internal departments to ensure applicable adjustments are reviewed and applied in a timely manner.
• Monitor and follow up on outstanding requests to ensure liability statements are completed accurately and within established service levels.
• Maintain tracking records and processing documentation to support statement accuracy, workflow visibility, and audit requirements.
• Finalize liability statements and submit completed files to the Mailing Room for printing and customer distribution.
• Escalate discrepancies, missing information, or unresolved issues to the appropriate stakeholders for review and resolution.

Who We're Looking for:

Required:

• Education requirements: Degree in process
• List of required skills and qualifications: Basic understanding of the auto finance industry
• MS Office Intermediate

Soft skills:

• Attention to detail
• Sustained concentration
• Quality and results orientation
• Analytical thinking
• Adaptability

Language: Basic English (ability to read and write required; speaking skills preferred).

What You'll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards:

Nissan offers a comprehensive benefits package to support the well‑being and success of our employees, with offers that may vary by location and role.

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position, you are consenting to this check.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are essential to maximizing the power of each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needs of our employees and customers. We are committed to creating a culture where everyone belongs and feels respected, valued, and heard.

Nissan values inclusion in all areas of our business, striving to mirror the diversity of our customer base and communities. Join us in our commitment to diversity and inclusion.

THIS IS NISSAN:

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Aguascalientes Aguascalientes Mexico