Ingeniero de Calidad FQI

alliance; Aguascalientes; Presencial; MXN 446.000 - 781.000; Jornada completa

Descripción de la vacante

Nissan Mexicana está buscando un Ingeniero de Calidad FQI para unirse a su equipo en Aguascalientes. La responsabilidad principal es analizar y gestionar incidentes de calidad reportados por clientes y promover mejoras con las áreas responsables.

El candidato ideal debe tener Ingeniería Mecánica, Mecatrónica, Sistemas Automotrices o Industrial y al menos 1 año de experiencia en FQI o áreas relacionadas con la satisfacción del cliente en la industria automotriz.

Responsabilidades

• Promover actividades GEMBA para confirmar problemas y accionar mejoras.
• Emitir informes técnicos sobre incidentes de calidad en vehículos nacionales e importados (CBU).
• Atender y entender la voz del cliente para dar una solución rápida.
• Analizar incidentes de calidad en campo en mercados MEX/NIBU/USA/NSAM/GCC y emitir reportes técnicos para gestión por I+D o planta.

Descripción del empleo

Ubicación: Aguascalientes Components Plant

Horario de trabajo y modalidad: Tiempo Completo 5 dias oficina | Disponibilidad para viajar (50% anual).

Educación: Engineering Mechanical, Mechatronics, Automotive Systems or Industrial or related carrier

Come Drive Innovation with Us. We are currently looking for a R00210787 Ingeniero de Calidad FQI to join our team in Aguascalientes.

General Description:

Staff capable to analyze, understand and manage the quality incidents reported by customers and promote quality level up with responsible areas (Quality parts, Manufacturing, R&D).

A day in this role:

Key Responsibilities:

• Promote activities in GEMBA to confirm issues and promote actions to improve them.
• Emission of technical reports on product quality incidents with national and imported vehicles (CBU).
• Attend and understand the voice of the customer in their dissatisfactions to provide a quick solution.
• Analyze quality incidents in the field in the MEX/NIBU/USA/NSAM/GCC markets and issue Technical Reports for the management of its prompt solution by R&D or Plant in the DRIVE/CARS system.
• Collect incidents part reported in the SICAT / SIS system and adjust internally for its evaluation and confirmation of the incident with responsibles areas.

We are looking for:

Education/Certifications:

• Engineering Mechanical, Mechatronics, Automotive Systems or Industrial or related carrier.

Previous Work Experience

• 1 years with experience on FQI activities or similar.
• Areas related to Customer Satisfaction on Automotive Industry.
• Quality investigations, technical experience, R&D and plant processes in QA areas and field experience.
• Experience to understand customer needs and complains on Mexico and NIBU markets.

Other Knowledge, Skills and Abilities

• Ability to engage in a conversation, create reports and presentations to report to management.
• Travel: 50% to visit Fleet Customers, Dealers or Plants in order to discuss and manage activities to be implemented (Valid driver license is a must, active passport and VISA is preferred).

Computer Skills:

• Advanced level of computer skills on Microsoft office (Good Excel, Power Point knowledge is a must)

Competences:

• Total focus on customer service, satisfaction, and contribute to the fulfillment of objectives of TCS function.
• Methodology of Investigation and Analysis of quality incidents in the field.
• Be open to new challenges in a quicker manner according of necessities.
• Excellent communication (oral and written) and negotiation skills
• Interested in new vehicle technologies (EV, e-POWER)
• Deep understanding of mechanical and electronical vehicle systems
• Good analytical skills with the ability to check quality of data material
• Team player, Problem solving and result oriented
• Passion to continuously development, improve, and maintain processes and projects (Think outside the box)
• Proactive, focused on results and working under pressure.
• Skill in managing databases (Statistical Analysis, Graphics, Pivot Tables).

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities:Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offers that may vary by location and role.

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position, you are consenting to this check.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are essential to maximizing the power of each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needs of our employees and customers. We are committed to creating a culture where everyone belongs and feels respected, valued, and heard.

Nissan values inclusion in all areas of our business, striving to mirror the diversity of our customer base and communities. Join us in our commitment to diversity and inclusion.

THIS IS NISSAN:

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

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