Asesor de Tarjetas de Crédito - Vende Finanzas con Impacto

Citigroup Inc.; Mexicali; On-site; MXN 201,000 - 312,000; Full time

Job summary

Citigroup Inc. in Mexicali invites a motivated Field Sales Representative to join our Consumer Sales team.

This entry-level position focuses on delivering excellent customer service while meeting sales targets for a range of financial products and services within the assigned district. You will build and maintain relationships with clients, assess needs, cross-sell offerings, and stay compliant with applicable regulations.

Qualifications

• 2-4 years of relevant experience.
• Previous experience in financial sales preferred.
• Proficient computer and technology skills.
• Consistently demonstrates clear and concise written and verbal communication.
• Working knowledge of relevant financial regulations.
• Effective problem-solving and negotiation skills.
• Demonstrated Influencing and relationship management skills.

Responsibilities

• Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products
• Perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to existing customers
• Analyze new and existing client interests, problems, and potential need for new products and services
• Receive and process service requests for clients to achieve their transfer and have a low percentage of rejections in customer certifications
• Develop and maintain product and service knowledge as well as remain current on applicable regulations by attending internal training programs
• Achieve or exceed decided sales targets set by management
• Adhere to strict laws and regulations governing Telesales practices in a complex sales environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Customer service

Communication skills

Negotiation

Regulatory knowledge

Problem solving

Relationship management

Education

High School diploma or equivalent

Tools

CRM software

Microsoft Office

Excel

Job description

Citigroup Inc. in Mexicali invites a motivated Field Sales Representative to join our Consumer Sales team.

This entry-level position focuses on delivering excellent customer service while meeting sales targets for a range of financial products and services within the assigned district. You will build and maintain relationships with clients, assess needs, cross-sell offerings, and stay compliant with applicable regulations.