Asesor Comercial Telefónico – On-site en Naucalpan

Bernardo Gomez Despacho; Xico; On-site; MXN 134,000 - 201,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Performance-based incentives

Training programs

Job summary

WhatJobs Direct is seeking a dedicated Asesor Comercial Telefónico to join our Naucalpan team. You will handle inbound and outbound calls, provide product information, assist clients with inquiries, and guide them through the sales process in a professional manner.

The successful candidate will have strong communication skills, customer service experience, and the ability to meet daily targets. This on-site role offers training and growth opportunities within a reputable financial services

Qualifications

• Experience in customer service or sales within a call center.
• Strong communication and listening skills.
• Ability to meet daily targets and work in a fast-paced environment.
• Proficiency with CRM systems and data entry.

Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently.
• Provide accurate information about financial products and services.
• Assist customers with account inquiries and transaction processing.
• Identify customer needs and recommend appropriate financial solutions.
• Process applications and new account openings accurately.
• Achieve daily and weekly targets for call volume, customer satisfaction, and sales conversions.
• Maintain detailed records of customer interactions and transactions in the CRM system.
• Adhere to company policies, procedures, and regulatory requirements.

Skills

Customer service

Sales experience

Active listening

Negotiation

CRM software

Communication skills

On-site work

High school diploma

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Tools

CRM software

Computer systems

Job description

WhatJobs Direct is seeking a dedicated Asesor Comercial Telefónico to join our Naucalpan team. You will handle inbound and outbound calls, provide product information, assist clients with inquiries, and guide them through the sales process in a professional manner.

The successful candidate will have strong communication skills, customer service experience, and the ability to meet daily targets. This on-site role offers training and growth opportunities within a reputable financial services