Artisan Sourdough Baker – Craft & Quality

La Cabra; Xico; Presencial; MXN 520.000 - 900.000; Jornada completa

Descripción de la vacante

Citi is seeking a Quality Assurance, Monitoring & Testing professional to oversee risk controls and ensure conformance to policies. This role leads a small team and drives testing of controls, reporting outcomes to senior management.

Applicants should have 5–8 years in operational risk, compliance or audit within financial services, with strong communication and MS Office proficiency. This position emphasizes risk assessment, control design, and effective governance.”

Formación

• Experience in operational risk management, compliance, audit, or control-related roles in financial services.
• Ability to identify, measure and manage risks and controls with governance exposure.
• Strong communication with senior management and cross-functional teams.
• Proficiency in MS Office tools and familiarity with compliance software.

Responsabilidades

• Oversee a small team and ensure delivery of quality risk controls.
• Support assessment of activities and processes per policies and procedures.
• Conduct routine testing to ensure compliance with standards and identify risks.
• Review stakeholder feedback and respond to quality assurance issues promptly.
• Assist in monitoring/control design assessments and reporting to management.

Conocimientos

Analytical Thinking

Assurance Strategy

Controls Lifecycle

Policy & Regulation

Stakeholder Management

Risk Remediation

Decision Making

Leadership

Communication (Verbal)

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Office

Excel

PowerPoint

Word

Compliance software

Descripción del empleo

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Responsibilities

• Accountable for managing and overseeing a small team of employees
• Ensure delivery of results and contribute to the formulation of procedures
• Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
• Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
• Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
• Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool - Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
• Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
• Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
• Participate in strategic initiatives for control performance enhancements
• Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Help in Control & Monitoring Design Assessment (CMDA) meetings
• Help to identify any monitoring breaks and suggest enhancements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications

• 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls. - Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Ability to foster working relationships with other leaders across multiple lines of business.
• Management responsibility of a team.
• Strong knowledge in the development and execution for controls - Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi's Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills.
• Proficiency in Microsoft Office suite, particularly Excel,
• PowerPoint, and Word. Familiarity with compliance management software is advantageous.

Education

• Bachelor's/University degree or equivalent experience

Job Family Group

Controls Governance & Oversight

Job Family

Quality Assurance, Monitoring & Testing

Time Type

Full time

Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster.

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.