Area Manager Jr., Worldwide Operations, Fulfillment Center

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44; Ciénega de Flores; On-site; MXN 300,000 - 540,000; Full time

Job summary

Amazon Mexico is looking for an Area Manager to lead and develop a team of Amazon Associates in a sort center. You will mentor, coach, and ensure safety, quality, attendance, and engagement while delivering exceptional customer experience.

As an entry-level manager, you will work a rotating schedule with potential overtime during peak seasons, embody Amazon’s Leadership Principles, and drive continuous improvement through Lean and Six Sigma methodologies.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 1+ years of team leadership experience is expected.

Responsibilities

• Lead and develop a team of Amazon Associates in a sort center.
• Motivate, mentor, and coach the team to achieve goals.
• Ensure safety, quality, attendance, and engagement on shift.
• Identify process improvements using Lean tools to delight customers.

Skills

Team leadership

People development

Lean principles

Education

High school diploma

Bachelor's degree

Tools

Six Sigma

Lean techniques

Job description

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, come join our team as an Area Manager!

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a sort center environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

Key job responsibilities

• You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs
• You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. You are obsessed with customer experience and understand the importance of a 24/7 operations. You are flexible to work on any type of assigned shift (nights, weekends, etc.)
• Leading and developing a team of 30-80 hourly associates by embodying Amazon’s Leadership Principles
• Proactively identifying and leading process improvement initiatives using Lean tools to delight customers

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

BASIC QUALIFICATIONS

• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
• High school diploma or equivalent
• 1+ years of team leadership experience

PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent
• Experience in oral and written communication in English
• Experience with six sigma tools and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers.