Area Manager Jr., Worldwide Operations

Amazon; México; Sur place; MXN 360 000 - 480 000; Plein temps

Résumé du poste

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking an Area Manager to own impact in Amazon Operations. You will lead a team of warehouse associates, train staff, and ensure customer orders are fulfilled efficiently with a strong customer focus.

You will work a rotating schedule, including nights and weekends, with overtime during peak periods. A high school diploma is required, and a bachelor’s degree or equivalent is preferred to support operations and growth.

Qualifications

• High school diploma or equivalent.
• 1+ years of team leadership experience.
• Bachelor's degree or equivalent in a related field preferred.

Responsabilités

• Get Amazon customers their orders by leading warehouse associates.
• Be available to work overtime during peak season and year-round.
• Lead and develop a team of 30–80 hourly associates per Amazon Leadership Principles.
• Identify and lead process improvements using Lean tools to delight customers.

Connaissances

Team leadership

English fluency

Shift flexibility

Lean tools

Formation

High school diploma or equivalent

Bachelor's degree or equivalent

Outils

Lean tools

Description du poste

Description

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, come join our team as an Area Manager!

Job Requirements

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• The position is NOT a remote role and will be located in a Fulfillment Center.

Key Job Responsibilities

• You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
• You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. You are obsessed with customer experience and understand the importance of a 24/7 operations. You are flexible to work on any type of assigned shift (nights, weekends, etc.).
• Leading and developing a team of 30-80 hourly associates by embodying Amazon’s Leadership Principles.
• Proactively identifying and leading process improvement initiatives using Lean tools to delight customers.

About The Team

Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required.
• High school diploma or equivalent.
• 1+ years of team leadership experience.

Preferred Qualifications

• Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field.
• Speak, write, and read fluently in English, and have the ability to take direction in English.
• 1+ years of distribution or manufacturing field with equivalent mechanical or electrical field experience.
• Experience supporting hourly workforces of 50+ employees and leading teams.
• Experience developing or delivering training programs across multiple sites or regions, or experience with technical writing.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V. Job ID: A10565487