Area Manager Jr, Amazon Logistics

Amazon; Guadalupe; Presencial; MXN 360.000 - 520.000; Jornada completa

Descripción de la vacante

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

seeks a Shift Manager to lead night and day operations at a delivery station, focusing on safety and productivity. You will supervise inbound, sort, and dispatch activities, while ensuring compliance with safety protocols and high-quality standards. The role requires working rotating shifts including nights, weekends, and holidays, with peak-event weekend/holiday work as needed.

Formación

• Rotating, flexible schedule including nights, weekends and holidays.
• 1+ years of leadership experience in retail/distribution or similar environment.
• Speak, read, and write fluently in Spanish.
• Able to lift up to 49 pounds and stand for long shifts.
• English fluency preferred for some interactions.

Responsabilidades

• Safety Leadership: champion safety as the top priority and ensure WHS compliance.
• Productivity Management: supervise inbound, sort, and dispatch during night shifts; monitor real-time metrics.
• Coordinate labor to optimize productivity while maintaining safe staffing.
• Lead a team of 15–30 Associates; provide daily coaching on safe practices and productivity.
• Partner with cross-functional teams; report results and escalations to Station Manager.
• Respond to operational challenges during night shift operations.

Educación

High school diploma

Descripción del empleo

Description The Shift Manager is operations leadership position responsible for managing shift operations at a delivery station with a primary focus on safety and productivity. This role leads teams of Associates to achieve operational targets while maintaining the highest safety standards. This position requires working rotating shifts including nights, weekends, and holidays. During Peak Events (High Season), this role is required to work on weekends and holidays, including night shifts to ensure the execution of plans.

Description The Shift Manager is operations leadership position responsible for managing shift operations at a delivery station with a primary focus on safety and productivity. This role leads teams of Associates to achieve operational targets while maintaining the highest safety standards. This position requires working rotating shifts including nights, weekends, and holidays. During Peak Events (High Season), this role is required to work on weekends and holidays, including night shifts to ensure the execution of plans.

Key job responsibilities

• Safety Leadership (Primary Focus)
• Champion workplace safety as the #1 priority in all decisions
• Ensure 100% compliance with WHS protocols and conduct daily safety audits
• Investigate incidents immediately and implement corrective actions
• Lead by example in following safety procedures and wearing required PPE
• Productivity Management (Primary Focus)
• Drive achievement of key metrics.
• Supervise daily operations (inbound, sort, dispatch) during night shifts
• Manage delivery cycles (Same Day, Late Same Day, Cycle 2)
• Monitor real-time productivity and make immediate adjustments to meet targets
• Balance productivity goals with safety requirements - never compromise safety for speed
• Operational Management
• Coordinate with DSPs to guarantee route capacity and quality
• Manage labor allocation to optimize productivity while maintaining safe staffing
• Ensure quality standards in sort and load processes
• Respond to operational challenges during night shift operations
• People Leadership
• Lead a team of 15-30 Associates during assigned shift
• Provide daily coaching on safe work practices and productivity improvement
• Deliver real-time feedback and create a positive, safety-first environment
• Participate in onboarding of new AAs
• Continuous Improvement & Collaboration
• Analyze daily safety and productivity data to identify improvement opportunities
• Implement initiatives to reduce safety incidents and increase throughput
• Support new operations launches (Grey Kangaroo, new coverage areas)
• Collaborate with cross-functional teams.
• Report results and escalations to Station Manager

Basic Qualifications

• High school diploma
• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
• 1+ years of leadership experience in a retail, distribution or similar environment experience
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Speak, write, and read fluently in Spanish

Preferred Qualifications

• Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A10419818